Baymont by Wyndham Lancaster PA Dutch Country

The hotel's convenient location near shops, dining, and local attractions like Dutch Wonderland is a consistent highlight for guests. This makes it particularly suitable for budget-conscious travelers and families seeking an affordable base for exploring the area, as well as those needing a simple transient stay. While some aspects of the property are undergoing renovations, guests frequently praise the friendly staff and the overall comfort of the beds. To enhance your stay, it is advisable to inquire about the current status of renovations and any potential impact on amenities, and to confirm breakfast availability as advertised. Be prepared for potential issues with in-room features and general cleanliness in common areas.

Facilities & Amenities
Guests frequently report issues with the functionality and availability of various amenities. Many reviews mention non-working vending machines, TVs with pixel deficiencies or no signal, and problems with lighting and electrical outlets in rooms. Some guests were disappointed by the lack of basic amenities like tea options, though coffee was generally available. While some rooms are equipped with a convenient full-size refrigerator, the property is undergoing significant renovations, which can lead to dust and debris in common areas and a temporary, makeshift check-in area. Despite these challenges, some guests appreciated the provision of clean towels and a useful rolling table in their rooms.

Cleanliness & Room Comfort
Cleanliness is a significant and recurring concern for many guests, particularly regarding the hallways, which are frequently described as dirty, smelly, and littered with debris. While some rooms are noted as clean upon arrival, many guests report issues such as dirty floors, hairs in the sink and shower, and a general lack of thorough cleaning. Some reviews also mention pervasive musty smells and other unpleasant odors throughout the property. Despite these cleanliness issues, the beds generally receive positive feedback for their comfort. However, the overall room condition is often poor, with reports of peeling paint, cracked ceilings, damaged flooring, and broken fixtures like light switches and shower doors. Noise levels are also a problem, with thin walls allowing guests to hear neighbors and significant highway noise making sleep difficult for some.

Dining & Food Quality
Breakfast is a frequently discussed topic among guests, with mixed feedback. While some appreciate the breakfast choices and the availability of a continental breakfast, many express disappointment. Several reviews indicate that breakfast was advertised on the hotel's website but was not actually offered during their stay, leading to frustration and a feeling of being misled. The quality of the coffee is generally considered decent by those who tried it, but some guests noted a lack of tea options. Overall, the breakfast experience is often described as basic or below expectations, especially when it is unexpectedly unavailable, which impacts guest satisfaction.

Location & Accessibility
The hotel's location is consistently highlighted as a major positive aspect by guests. It is described as highly convenient due to its proximity to various shops and places to eat, making it easy for guests to access necessities and dining options. Many appreciate its easy access to a nearby store like WaWa for supplies. Its position right on Route 30 makes it easily accessible for travelers, contributing to a smooth arrival and departure experience. Furthermore, the location is noted as particularly convenient to Dutch Wonderland, making it an ideal choice for families planning to visit the popular attraction.

Staff & Service
The staff at the hotel generally receives high praise from guests for their friendliness and helpfulness. Many reviews specifically highlight the polite and well-mannered demeanor of the team members, contributing positively to the guest experience. The front desk staff, in particular, is often commended for being nice and accommodating, assisting with various requests. However, some guests experienced challenges with management responsiveness, especially concerning unresolved room problems or refund requests. There were also instances where rooms were not serviced daily, and towels were not replaced, requiring guests to proactively request them from the front desk.

Additional Information
A significant and concerning issue reported by multiple guests is the presence of pests, with several reviews mentioning sightings of cockroaches and bed bugs in rooms. The hotel is undergoing extensive renovations, which can lead to dust, debris, and noise from ongoing work, impacting the overall guest experience and the appearance of common areas. The check-in area is temporarily relocated due to these renovations, sometimes to a makeshift table. Guests frequently report issues with water temperature in showers, often finding it scalding hot with no ability to adjust it to cooler settings. Some guests noted a strong cigarette smoke smell despite the property being advertised as non-smoking, and there were also reports of weed odors. Additionally, some rooms feature motion-sensor lights that guests found inconvenient at night.