Baymont by Wyndham Mequon Milwaukee Area

This hotel offers a unique and memorable experience, often described as having a cozy cabin-like or rustic charm, which many guests find welcoming and a refreshing change from modern hotels. Its signature feature is its distinctive indoor/outdoor pool, which is particularly enjoyed by guests, even in winter. The hotel is well-suited for families due to its spacious rooms and amenities like the pool and complimentary breakfast, while couples can appreciate the quiet atmosphere and romantic suite options. Travelers seeking value and long-term stays also find it to be a good fit, offering a clean and safe environment at a reasonable price. To ensure a comfortable stay, guests should confirm the deposit policy upon booking and consider requesting a first-floor room if mobility is a concern, as there is no elevator.

Facilities & Amenities
The hotel's most notable feature is its indoor/outdoor pool, which guests often praise for its unique design, warmth, and fun atmosphere, with some enjoying the experience of swimming outdoors in the snow. However, many reviews consistently note that the hot tub is non-functional and has been for an extended period, which is a significant disappointment for some. The pool area itself is sometimes described as needing maintenance, with reports of peeling surfaces or mold. Guests appreciate the convenience of having a refrigerator and microwave in their rooms. Additionally, free beverages such as milk, juice, tea, and coffee are available 24/7, which is a thoughtful touch. It is important to note that the hotel does not have an elevator, meaning guests must use stairs to access upper floors.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. Many guests report finding their rooms clean and spacious, with some praising the comfortable beds that provide a restful sleep. However, a significant number of reviews highlight issues such as dirty carpets, mold in bathrooms or around the air conditioning units, hair found in beds or showers, and general dust or debris. Some rooms are noted to have an unpleasant musty odor or even a urine smell. The decor is frequently described as outdated or dated, with old fixtures and thin towels. While generally quiet, some guests mention experiencing noise from other rooms or from the loud air conditioning units. The presence of a refrigerator and microwave is appreciated, but the absence of in-room coffee makers is a common point of feedback.

Dining & Food Quality
The complimentary breakfast receives varied feedback from guests. Many find it to be good, solid, and plentiful, with a selection that typically includes eggs, sausage, waffles, bagels, muffins, cereal, yogurt, and fresh fruit. Guests appreciate that it is a free offering. However, a notable portion of reviews expresses disappointment with the quality of the food, citing issues such as undercooked sausage or oily eggs. Some guests also mention that the variety is limited, items are not consistently refilled, or that the breakfast area is not always well-maintained. The absence of a waffle maker or a microwave for oatmeal is also occasionally noted.

Location & Accessibility
The hotel's location is generally well-regarded, described as being in a quiet and safe area. Guests appreciate its easy access to the interstate, making it convenient for travel. It is considered a good base for those visiting the nearby university or looking for a spot with readily available shopping, gas, and grocery options. While some reviews indicate it might be a little far from downtown attractions, its overall accessibility and peaceful setting are frequently highlighted as positive aspects. The parking lot is consistently praised for being spacious and ample, providing a secure and convenient place for vehicles.

Staff & Service
The staff at this hotel consistently receives high praise from guests, who frequently describe them as friendly, helpful, attentive, and accommodating. Many reviews highlight the quick check-in and check-out processes, noting the staff's willingness to assist with various requests, such as room changes or providing extra amenities. Even during busy periods or when the hotel is reportedly understaffed, guests commend the team for doing their best to provide good service. While a few isolated comments mention staff being less friendly or appearing disinterested, the overwhelming sentiment is one of appreciation for the positive and professional interactions with the hotel team.

Additional Information
A recurring theme in guest feedback is the hotel's deposit policy, with many guests expressing surprise at a required $100 or $300 deposit upon check-in, and some reporting difficulties in receiving prompt refunds. There are also mentions of unexpected resort fees, handling fees, or charges for late checkout that were not clearly communicated prior to arrival. While some guests appreciate the older decor for its cozy or rustic charm, many reviews consistently describe the hotel as dated, outdated, or in need of renovation, noting a general sense of being run-down or tired, with a prevalent musty smell in some areas. The hotel's pet policy receives mixed feedback, with some guests indicating it is pet-friendly, while others state it is not or that finding suitable areas for pets can be challenging.