Baymont by Wyndham Rolla

This hotel is a popular choice for road trippers, families, and pet owners due to its convenient location just off the interstate and its welcoming atmosphere. Guests frequently highlight the hotel's overall cleanliness, the exceptional comfort of its beds, and the consistently friendly staff. The presence of an indoor pool and a complimentary hot breakfast further enhances the stay for many. While the hotel offers great value, some areas show signs of age. To ensure the most comfortable experience, guests might consider requesting a room away from the interstate to minimize potential noise and should inquire about the operational status of the hot tub upon booking, as it has been noted to be out of service at times.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience and relaxation. A notable feature is the indoor pool, which is often praised for being heated and well-maintained, providing a pleasant option for unwinding. However, the hot tub is frequently reported as being out of service or having issues with temperature or cleanliness, which has been a disappointment for some. While the Wi-Fi generally works well, a few guests have experienced connectivity problems. In-room amenities typically include a mini refrigerator, microwave, and coffee maker, adding to the comfort of longer stays. The elevator has been a recurring point of concern, with reports of it being out of order for extended periods, leading to inconvenience for guests, especially those with luggage or mobility challenges. The parking lot is generally described as ample and well-lit, contributing to a sense of security.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and comfortable, with many praising the beds as exceptionally soft and conducive to a good night's sleep, often noting the quality of the mattresses and pillows. Rooms are typically equipped with a mini refrigerator, microwave, and coffee maker, enhancing convenience. However, some reviews indicate inconsistencies in cleanliness, with occasional reports of stained linens, dirty floors, or unpleasant odors like smoke. Maintenance issues such as clogged sinks or drains, broken televisions, loud heating units, or damaged bathroom fixtures are also mentioned by a segment of guests. While the hotel is situated near the interstate, many rooms are surprisingly quiet, though some guests have experienced noise from traffic or other rooms.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as varied and satisfying. It typically includes hot options such as sausages, eggs, and pancakes, along with cereals, fresh fruit, and baked goods like cinnamon rolls. The coffee is generally well-received, and the presence of a pancake machine is a popular feature, though it has occasionally been reported as out of order. Some guests have noted that the hot food items, like sausages and eggs, could be warmer or of better quality, and that the breakfast area can sometimes be understocked, especially later in the morning. A delightful touch frequently mentioned is the offering of freshly baked cookies and hot cocoa at check-in, which is a welcoming gesture.

Location & Accessibility
The hotel's central location just off the interstate is a major advantage for travelers, providing easy access for those on road trips. It is conveniently situated near various restaurants and other local amenities, with some options within walking distance. Guests appreciate the ease of getting on and off the highway, making it an ideal stopover point. The property also features a pleasant pond at the back, offering a scenic view and a walking path that many guests enjoy, especially those traveling with pets. The parking facilities are generally ample and well-lit, contributing to a sense of security. While the hotel is easily accessible by car, some guests have noted that the surrounding area might not be as aesthetically pleasing as the hotel itself.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently commend the quick check-in process and the staff's willingness to assist with various requests, from providing extra blankets to resolving room issues. Many reviews highlight specific instances of staff going above and beyond to ensure a pleasant stay, such as offering chocolate chip cookies upon arrival or assisting with reservation changes. While most interactions are positive, a few guests have reported difficulties reaching the front desk by phone or encountering staff who seemed overwhelmed or less attentive. Overall, the dedication of the team to providing attentive service is a recurring theme, significantly contributing to guest satisfaction.

Additional Information
The hotel is notably pet-friendly, offering ground-floor rooms near exits and providing ample grassy areas with doggie-waste disposal boxes, which is highly appreciated by guests traveling with animals. However, some guests have expressed frustration over unexpected charges, such as a daily security fee or an unannounced pet fee, which were not clearly disclosed at the time of booking. There are also recurring reports of the hotel showing signs of age and being in need of updating or renovation, with some areas appearing run down or having visible wear and tear. Guests should be aware that certain amenities, like the hot tub, may be out of service for extended periods due to maintenance issues, which is not always communicated upfront.