Hotel Baymont Inn & Suites Cherokee Smoky Mountains, USA - www.trivago.com

Hotel Baymont Inn & Suites Cherokee Smoky Mountains (Cherokee, USA)

Hotel Baymont Inn & Suites Cherokee Smoky Mountains (Cherokee, USA)

About Baymont Inn & Suites Cherokee Smoky Mountains

Baymont Inn & Suites Cherokee Smoky Mountains is located on the North Carolina Cherokee Indian Reservation. Rooms feature free Wi-Fi, microwaves, mini-fridges and coffee makers; some suites also offer living areas, kitchenettes and pull-out couches. Relax in the hotel's outdoor swimming pool or explore all the sites the area has to offer. An airport shuttle is provided to guests. A free breakfast is offered at the Baymont Breakfast Corner. Indulge in a selection of cereals, pastries, bagels, fresh fruit, waffles and yogurt. Several popular restaurants are also located minutes away from the hotel. This hotel is located near the Great Smoky Mountains National Park and Cherokee Heritage Center. Western Carolina University and Harrah's Casino are within close driving distance.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

1455 Acquoni Road, 28719, Cherokee, USA

Rating overview

8.7
trivago Rating Index based on 1723  reviews from:
  • Location
    Excellent  8.7 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews

positive:

Prime location.

Baymont Inn and Suites Cherokee Smoky Mountains is located near the Great Smoky Mountains National Park and Cherokee Heritage Center. Western Carolina University and Harrah's Casino are within close driving distance. Guests have enjoyed being close to all the area has to offer.

positive:

Wonderful staff members.

A number of visitors have complimented staff members at this hotel and have described them as helpful, warm, professional and accommodating. Several visitors have appreciated that staff members seem to go out of their way to help guests with things such as directions to area attractions.

positive:

Clean and comfortable rooms.

Though there have been minor complaints about issues with rooms, overall, most visitors have highly rated room cleanliness and comfort at this hotel.


Negative Reviews

negative:

Breakfast could be better - and bigger.

There have been a few complaints about quality of breakfast fare as well as the choices of food available, though most guests who have mentioned the breakfast have said what is offered is enough to get the day started out on the right foot.

negative:

Problems with reservations.

A limited number of guests have mentioned they had problems with their reservations not being in the system upon check in. One visitor said they were forced to move to another hotel in the middle of the night because they were not in the system.

negative:

Limited complaints.

A few guests have complained about things such as lack of toilet paper in rooms or issues with room cleanliness. Two guests said they saw bed bugs, a few other guests said they were disappointed in the quality of the beds.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Elevator
  3. Parking
  4. Outdoor swimming pool
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room facilities
  1. Openable windows
  2. Television
  3. Central heating
  4. Air conditioning

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

1455 Acquoni Road , 28719 , Cherokee , USA
Telephone: +1(828)4972102 | Fax: +1(828)4975242 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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