Hotel Best Western Antlers (Glenwood Springs, USA)

The location of Best Western Antlers is very convenient, being within easy walking distance of bars, restaurants and many other attractions in the area. Guests also like that they can walk right out of the hotel and be in the wild outdoors and enjoying nature in all its glory.

The pools and hot tub are enjoyed by guests at Best Western Antlers. Guests have said they find these facilities to be a very welcome extra facility, particularly at the end of a busy day.

The customer service at Best Western Antlers is high quality if the reviews are anything to go by. Guests make a point of praising the staff at this hotel, suggesting that the staff are friendly and welcoming, and more than happy to go the extra mile to ensure the stay of guests is a happy one.

While staff are praised at Best Western Antlers, some guests have found the hotel policies staff have to follow are inflexible. For example, requests for early check in or late check out are frequently declined. This understandably causes some disappointment.

While some guests say breakfast is good and they enjoy it, others are less impressed saying that items such as omelettes and pastries are frozen not fresh. Guests who go early say there is a good selection, but guests eating later say there are items missing and they have to wait for these to be replenished as staff cannot keep up with demand.

Though considered clean and tidy by most guests, the décor at Best Western Antlers is said to be on the slightly old-fashioned side. This has left a negative impression on some guests.