Hotel Best Western Big Bear Chateau, Big Bear Lake, USA - www.trivago.com

Hotel Best Western Big Bear Chateau (Big Bear Lake, USA)

Hotel Best Western Big Bear Chateau (Big Bear Lake, USA)

About Best Western Big Bear Chateau

Best Western Big Bear Chateau provides a perfect base in Big Bear Lake, California for those looking to enjoy outdoor activities such as skiing, hiking and water sports. The sophisticated rooms offer a French château style décor and include en-suite facilities, a tea/coffee maker and cable television. All rooms feature a fireplace and some also provide a balcony or patio area. A microwave and fridge may be available upon request. Best Western Big Bear Chateau offers a gym, hot tub and free internet access. The reception is open 24/7 and the games room with a pool table is great for amusing the kids. The on-site Le Bistro Restaurant serves a complimentary breakfast which includes cooked to order items. Tiffany’s Lounge, also located within the hotel, offers an evening menu. Snow Summit and Bear Mountain Ski Resort are both under three miles away from the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.3
trivago Rating Index based on 1465  reviews from:
  • Location
    Excellent  8.9 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Very good  8.4 / 10

Positive Reviews

positive:

A delicious complimentary breakfast

If you like to start your day with a hearty breakfast then you'll love staying at Best Western Big Bear Chateau. Many guests report that the complimentary breakfast provided is very good, offering a very generous range of items, some of which are cooked to order.

positive:

Clean and tasteful rooms

According to several guests, the rooms are decorated nicely and are kept clean and in good order. In particular, the fireplaces in every room are a nice touch and add to the ambiance.

positive:

A beautiful and convenient location

You'll find Best Western Big Bear Chateau, set in a beautiful forest setting, perfectly located for visiting the town's attractions. The hotel, surrounded by trees and set back from the road, offers a quiet location and is close to several restaurants and bars such as The Captain's Anchorage and Black Diamond Tavern. Also, Big Bear Marina, which offers numerous water-based activities on Big Bear Lake, is only a five-minute drive away.


Negative Reviews

negative:

No controllable air conditioning in rooms

A source or annoyance for some guests was the fact that room temperatures are controlled centrally and can't be individually tailored to meet guest requirements. This resulted in some guests being too hot in their rooms.

negative:

Some rooms and beds on the small side

Based on feedback from a few guests, it seems that some of the rooms are a little small compared to others in the hotel. Also, the beds were too small for a few guests.

negative:

Lift not particularly convenient

The hotel does provide a lift but it seems it doesn't serve all the rooms very well, particularly on the second floor where after having used the lift it is still necessary to walk down some stairs to reach the rooms.


All amenities

Hotel facilities
  1. Business centre
  2. Arcade/Video games
  3. Entrance Hall/lobby
  4. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Television
  2. Central heating
  3. Electric kettle
  4. Air conditioning
Sports facilities
  1. Billiards
  2. Boat rental
  3. Bowling
  4. Golf course

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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