Best Western Bloomington Edina - Minneapolis

This hotel is frequently chosen for its convenient proximity to major attractions like the Mall of America and the airport, making it a practical choice for various travelers. Its signature feature is a combination of a generally clean environment and a highly praised complimentary breakfast, which many guests find to be a significant value. The hotel is particularly well-suited for families due to its pool area and breakfast offerings, and sightseers appreciate its accessibility to local landmarks. While most guests find the rooms comfortable, some advise confirming specific amenities like shuttle service, as advertised features may not always be available. To enhance your stay, consider managing expectations for breakfast during peak times, as it can get crowded.

Facilities & Amenities
The hotel offers a pool and hot tub, which are popular amenities, especially for families. The pool is often described as warm and clean, though some guests noted strong chlorine odors or occasional issues with water clarity. The hot tub, however, receives mixed reviews, with many reporting it is often not hot enough, its jets are not fully functional, or the water appears dirty. A fitness center is available and generally well-regarded for being well-equipped and maintaining a comfortable temperature. While Wi-Fi is provided, some guests experienced connectivity issues. The availability of ice machines is inconsistent, with reports of them being out of order on various floors. The hotel also benefits from a convenient Denny's restaurant located adjacent to the property.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean and well-maintained. However, some isolated reports mention initial cleanliness issues, such as dirty sheets or dust. Room comfort is a mixed experience; while many find the beds comfortable, a significant number of guests describe them as very firm or even squeaky, impacting sleep quality. Pillows also receive varied comments, ranging from extra comfy to flat. In-room amenities typically include a microwave, mini fridge, and coffee maker, though some guests noted issues with these appliances. Noise can be a concern, with frequent mentions of hallway noise from other guests, slamming doors, or street sounds, suggesting that thin walls might contribute to disturbances. Some bathrooms are described as small, with issues like slow drains, short shower curtains, or very low toilets.

Dining & Food Quality
The hotel's complimentary breakfast is a major highlight for many guests, consistently praised for its quality and variety. Guests appreciate the hot offerings, which typically include eggs, sausage, tater tots, and waffles, alongside options like cereal, bagels, muffins, and coffee. The breakfast area is generally well-stocked, and staff work diligently to replenish items. However, during peak times, some guests reported that hot food items, coffee, or juice could run out quickly, leading to long lines or limited choices, especially closer to the end of breakfast service. The convenience of a Denny's restaurant located next door is also frequently mentioned as a valuable dining option for guests.

Location & Accessibility
The hotel's location is highly valued for its accessibility, particularly its proximity to the Mall of America and the airport. It offers easy access to major freeways, making it convenient for reaching other Minneapolis attractions like sports venues, the State Fair, and various entertainment parks. Parking is generally described as sufficient and free, although some guests noted issues with electric car charging spots being occupied or certain parking areas being dimly lit. While the immediate surroundings are sometimes described as industrial or having some activity, the hotel itself is considered a safe and convenient base for exploring the area. However, a recurring point of frustration for many guests is the hotel's advertised airport shuttle service, which is frequently reported as unavailable, leading to unexpected taxi costs.

Staff & Service
The hotel staff receives mixed but often positive feedback. Many guests commend the front desk staff and breakfast attendants for being friendly, helpful, and courteous, contributing to a welcoming atmosphere. Specific individuals are frequently highlighted for their exceptional service. The check-in process is generally described as quick and easy. However, some guests reported less positive interactions, including instances of rude or unhelpful staff, long waits at the front desk, or issues with early check-in fees and payment processing. Housekeeping service also garnered varied comments, with some guests noting clean rooms while others experienced a lack of daily room service or issues with towel replenishment. Overall, while many appreciate the attentive service, consistency in staff demeanor and service delivery appears to vary.

Additional Information
Guests should be aware that despite being a non-smoking property, some reviews mention a persistent smoke or marijuana smell in hallways and common areas. There are also frequent reports of the hotel's website inaccurately advertising an airport shuttle service, which is often unavailable upon arrival, causing inconvenience and unexpected transportation costs. Furthermore, the hotel's deposit policy has been a point of contention for some, with guests reporting unexpected charges or difficulties in receiving refunds. While the hotel aims to provide a quiet environment, some guests noted issues with noise control, particularly regarding children in hallways late at night. The hotel's direct connection to a Denny's restaurant is a unique and appreciated convenience for many visitors.