Best Western Canon City

The hotel is often highlighted for its pet-friendly policy and a range of amenities including a pool, hot tub, and sauna, making it a memorable choice for many. It caters well to pet owners seeking comfortable accommodations for their companions, as well as families looking for recreational options. Travelers seeking good value and a convenient base for exploring local attractions like the Royal Gorge also find it suitable. While many guests appreciate the generally clean environment and the friendly staff, some note that the property shows signs of age and could benefit from updates. To ensure a smooth stay, it is advisable to confirm the operational status of specific amenities like the pool or hot tub before arrival, as their functionality can be inconsistent. Additionally, be aware of potential fees for early check-in.

Facilities & Amenities
The hotel offers a variety of facilities for guest enjoyment, including a pool, hot tub, sauna, and a fitness center. Many guests appreciate the convenience of these amenities being available 24 hours, allowing for flexible use. However, feedback on the pool and hot tub is mixed; while some find them clean and enjoyable, others report issues with water temperature, cleanliness (murky water, algae), or non-functional jets. The sauna is generally well-received, though some note it may not reach optimal temperatures. The fitness center is available for workouts. Guests also benefit from free Wi-Fi, though connectivity can be inconsistent. The elevator is frequently mentioned as being out of order, causing inconvenience, especially for guests on upper floors or those with mobility challenges. Vending machines and ice machines are present, but sometimes reported as empty or broken.

Cleanliness & Room Comfort
Guest experiences regarding room cleanliness and comfort vary. Many reviews praise the rooms as clean and well-maintained, with comfortable beds and crisp linens ensuring a restful sleep. However, a significant number of guests describe rooms as dated, dingy, or having a musty odor, particularly on lower floors or in pet-friendly rooms. Some bathrooms are noted as being very small, and issues like peeling paint or dirty bathtubs are occasionally reported. Noise levels from adjacent rooms or hallways can be a concern, with guests sometimes hearing neighbors. Functionality of in-room amenities is inconsistent; while some rooms have working fridges and coffee makers, others report non-functional outlets, phones, or TV service. Issues with air conditioning not working effectively or hot water taking a long time to heat up, or even being unavailable, are also mentioned. Some showers are prone to setting off fire alarms due to steam.

Dining & Food Quality
The complimentary breakfast at the hotel receives mixed but generally positive feedback. Many guests appreciate the convenience and variety, which typically includes hot food options like eggs, sausage, and waffles, alongside cold selections such as cereal, yogurt, and fruit. The waffle maker is a popular feature. Staff managing the breakfast area are often commended for their efforts in keeping items stocked and the area clean. However, some reviews indicate that food items, particularly hot ones, can run out quickly, especially during busy periods, and may not be replenished promptly. The eating area can also become crowded. The quality of the food is sometimes described as average, with comments on rubbery eggs or cold items. For alternative dining, the hotel's location offers convenient walking access to nearby Chili's and IHOP restaurants.

Location & Accessibility
The hotel boasts a highly convenient location, offering easy access from the main road and placing guests within close proximity to various attractions and dining options. It is well-situated for sightseeing, being a short drive from popular destinations like the Royal Gorge and the Prison Museum. Guests appreciate the ability to walk to nearby restaurants, with Chili's and IHOP being directly adjacent to the property. The parking lot is described as large, well-lit, and ample, accommodating not only standard vehicles but also larger ones like RVs and trucks, which is a significant advantage for many travelers. Its accessibility makes it a practical choice for those exploring the area or needing a convenient stop during longer journeys.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the warm welcome received upon arrival, with staff often going out of their way to assist with requests, provide local recommendations, and ensure a smooth experience. The check-in process is frequently described as quick and efficient. Housekeeping service, while sometimes noted as being by request only, is generally found to be thorough when provided. However, there are isolated reports of unhelpful or rude interactions, particularly concerning the early check-in policy and associated fees. Despite these few instances, the overall sentiment is that the staff's dedication to customer service significantly enhances the guest experience, making many feel valued and well-cared for during their stay.

Additional Information
A notable feature of this hotel is its pet-friendly policy, which is highly appreciated by guests traveling with animals, though some pet-designated rooms have been noted to carry a lingering odor. Guests should be aware that the hotel may charge an early check-in fee, a policy that has caused frustration for some. Recurring maintenance issues are a significant theme; the elevator is frequently reported as being out of order, causing inconvenience, especially for guests with mobility challenges or heavy luggage. Similarly, hot water availability can be inconsistent, with some guests experiencing prolonged waits or complete absence. The pool and hot tub, while advertised, are often found to be non-functional, dirty, or too cold. Noise from adjacent rooms or hallways can also be an issue, impacting guest tranquility.