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Hotel Best Western Charleston (Charleston, USA)


Hotel Best Western Charleston (Charleston, USA)

About Best Western Charleston

Charleston Capitol Hotel Charleston is ideally located within walking distance of downtown Charleston and just a mile from the center of town, and the State Capitol Building. There are 136 bedrooms for guests to choose from, all equipped with coffee/tea makers, high speed Wi-Fi Internet access, telephones and TV with cable channels. The en-suite bathrooms have showers and tubs, hair dryers and complimentary toiletries. Refrigerators and microwaves are available on request. The hotel does not allow pets to stay, in other respects it is a home from home: guests receive a free newspaper, and can make free telephone calls, with some limitations. Free (self) parking is provided. A generous and comprehensive breakfast helps our guests to start the day on a delicious and invigorating note. There are many attractions in Charleston: the Capitol Market is within walking distance as is the Clay Center for the Arts and Sciences.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

trivago Rating Index based on 1748  reviews from:
  • Expedia(6.4/10),
  • Location
    Very good  (8.3 / 10)
  • Rooms
    Okay  (5.7 / 10)
  • Service
    Good  (7.8 / 10)
  • Cleanliness
    Fair  (7.1 / 10)
  • Value for money
    Fair  (7.4 / 10)

Positive Reviews


Not Expensive

On arrival the receptionists and manager were accommodating: the check-in was quick and allowed before the check-in hours. The presence of a guest laundry room is a good facility for guests staying for more than a day or two. The price is competitive.


Good in the Morning

The water pressure and hot water in the bathroom was found to be very satisfactory, and the breakfast in the morning was good, well cooked and with a good choice, including make your own waffles.


Quiet and Well Shaded

Rooms are very quiet, with comfortable beds, whilst the guest who commented that there was no microwave or fridge as advertised, should have requested them from the front desk. Rooms are of a good size, the air conditioning and the TV work and room was found to be clean. Even though the room fronted a main highway it was quiet and the window shades worked well.

Negative Reviews


Not professional

The staff, who are welcoming and friendly on arrival, were preoccupied talking to friends in the morning. There were smokers in what is supposed to be a non-smoking building. A guest who reported that the cable service on the TV was not working as required was told that he was using the remote wrongly: not the most attentive service.


Not so Clean

The bathroom was not as clean as guests would hope, with hairs showing: the towels left a great deal to be desired, being old, worn and gray. The upholstered furniture is worn and not very clean, not as pictured online, and a guest reports spotting mildew on the ceiling of the main bedroom, and all over the bathroom.


Needs Updating

With dark hallways, small (but working) elevators, and an un-cared for outdoor swimming pool this hotel is in need of an update and refurbishment to put it onto a competitive mark.

All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Elevator
  4. Gym
  5. Conference rooms
  6. Non-smoking rooms
  7. Computer with internet
  8. 24-hour reception
  9. Snack bar
  10. Towels at the pool
  11. Laundry service
  12. WiFi in public areas
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible bathroom
Room amenities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
  5. Air conditioning
  6. Satellite TV
  7. Desk
  8. Telephone
  9. Safe
  10. WiFi
  11. Microwave
  12. Fan
Sports facilities
  1. Fitness
Theme / Type
  1. Eco-friendly hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


1000 Washington Street East , 25301 , Charleston , USA
Telephone: +1(304)3434661 | Fax: +1(304)3436269 | 

Frequently Asked Questions about Best Western Charleston

  • Is there a pool area at Best Western Charleston?

    No, Best Western Charleston doesn’t offer pool areas.

  • Are pets allowed at Best Western Charleston?

    No, Best Western Charleston doesn’t allow pets.

  • Is parking available at Best Western Charleston?

    No, Best Western Charleston doesn’t provide parking.

  • What time is check-in and check-out at Best Western Charleston?

    Check-in at Best Western Charleston is available from: . Check-out time is by .

  • Where is Best Western Charleston located?

    Best Western Charleston is located in 1000 Washington Street East, 25301, Charleston, USA.

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