Best Western Crown Inn & Suites is a relaxed property located in Batavia, right off the I-90 and just a two minute drive from Batavia Downs Casino. The modern hotel features an indoor heated pool and spa tub. It offers free Wi-Fi in public areas. The modern and well- furnished rooms feature cable TV, free Wi-Fi, coffee maker, work desks, hairdryer, free long-distance calls and newspaper. Best Western Crown Inn & Suites provides complimentary hot breakfast and parking facility. It has a 24-hour business center and fitness room. Other facilities include dry cleaning, laundry service and a 24-hour front desk. Guests may go to nearby restaurants and bars, located within walking distance to savour a variety of cuisines. Palm Island Indoor Waterpark is a few minutes’ walk and Downtown Batavia is just a five min. drive from the hotel. Guests may visit Holland Land Office Museum (2.2km) and PolarWave Snowtubing Park (8.1km). Niagara Falls State Park is 83.7 km away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Close to interstate 90, Best Western Crown Inn & Suites is conveniently located providing easy access to the travelers to visit major tourist attractions easily. Close proximity to many restaurants and shopping areas makes it an ideal choice.
The staff is friendly and helpful and tries to make the guests stay comfortable. The staff is very accommodating helping the guests with early check-in and swift room change if required by the guests and this is really appreciated.
The hotel is recently updated and very clean with nice pool and hot tub. Guests loved the new and fresher look given to rooms and floors with wallpapers, the exterior of the main building has been redecorated with an attractive stone siding and bright paint and new windows have been added to the hotel giving it a great look.
The Wi-Fi speed at Best Western Crown Inn & Suites is not good and quite inconsistent and many guests felt frustrated with the poor connectivity. Accessing internet can be problematic however; guests loved the leisurely and relaxed atmosphere of the hotel.
Some guests felt that the hotel's bathroom amenities need to be updated as there were some minor issues like low water pressure in shower, thin towels, no back-up toilet paper and mold and some dirt in the tub.
Refrigerator is not there in some rooms and also the ones with a king size bed and guests were upset about it. Though there are suites featuring microwave, fridge and other amenities, guests can book the room as per their requirements.
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