Hotel Best Western Executive Inn & Suites, Grand Rapids, USA - www.trivago.com

Hotel Best Western Executive Inn & Suites (Grand Rapids, USA)

Hotel Best Western Executive Inn & Suites (Grand Rapids, USA)

About Best Western Executive Inn & Suites

Located in Grand Rapids, Best Western Executive Inn & Suites Grand Rapids features an on-site swimming pool, a gym and free Wi-Fi as well as a complimentary breakfast. All rooms feature a microwave, air-conditioning and cable television as well as a private bathroom and a refrigerator. In addition to the swimming pool and fitness facilities guests can make use of the 24-hour business centre, a spa tub and a 24-hour front desk. The Wi-Fi is free and available in all areas of the hotel. A complimentary breakfast every morning and can also enjoy the variety of bars and restaurants in the Grand Rapids area. Guests are six miles from the Grand Rapids Children’s Museum, the Grand Rapids Art Museum and the John Ball Park Zoo as well as many shops, bars and restaurants and the Gerald R. Ford International Airport.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.0
trivago Rating Index based on 1491  reviews from:
  • Location
    Very good  8.1 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Very good  8.4 / 10

Positive Reviews

positive:

Clean Comfortable Room

All rooms at Best Western Executive Inn & Suites Grand Rapids are spacious and clean and fitted with modern amenities that will make guests' stays comfortable. The beds are also comfortable and large and guests can enjoy cable television services. Furthermore, the bathrooms are well-equipped with hairdryers and toiletries and are also very clean.

positive:

Great Staff

The staff provide great customer service and are extremely friendly and personably; they are attentive and happy to help with any requests or queries regarding the hotel and the Grand Rapids area.

positive:

Good Location

The hotel is centrally located in the Grand Rapids area and is surrounded by a wide variety of shops, bars and restaurants. Guests are roughly ten minutes from the vibrant downtown area and can visit a wide range of local attractions such as the beach and various museums.


Negative Reviews

negative:

Busy Breakfast

While the consensus on the breakfast food seems to be the positive, the management of the breakfast area was found to be disappointing; guests found that food was in short supply as the service hours went on and would have liked the area to be better managed.

negative:

Location

Despite some guests finding the location to be a bonus, others were disappointed by the longer-than-expected distance to the beach. This seems to be dependent on whether or not the guests were driving or walking.

negative:

None

Aside from the complaints above, the majority of guests were very pleased with their stay at this hotel and would recommend it.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Elevator
  4. Gym
Accessibility
  1. Wheelchair accessible
Room facilities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Golf course

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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