Hotel Best Western Horizon Inn, Medford, USA - www.trivago.com

Hotel Best Western Horizon Inn (Medford, USA)

Hotel Best Western Horizon Inn (Medford, USA)

About Best Western Horizon Inn

Located in the heart of Medford, Best Western Parkside Inn Medford is a two-star hotel featuring an outdoor pool and a fitness center. This hotel features 122 smoke-free guestrooms that are equipped with in-room climate control, private bathrooms (shower/tub combinations), and free Wi-Fi. Also available are irons/ironing boards, refrigerators, coffee/tea makers, and microwaves. Best Western Parkside Inn Medford guests can unwind by taking a dip at the seasonal outdoor pool or working out in the gym. Other amenities and services featured at this hotel include a 24-hour front desk, safe-deposit box at the front desk, hot tub/Jacuzzi, and free Wi-Fi in public spaces. Guests can enjoy a free continental breakfast at the onsite restaurant. The RRRink is 0.8 miles away while Quail Point Golf Course is 0.6 miles from the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.3
trivago Rating Index based on 1577  reviews from:
  • Location
    Excellent  8.6 / 10
  • Rooms
    Excellent  8.5 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews

positive:

Great pet friendly rooms.

Guests say that the rooms at  are immaculately clean, spacious, quiet, and well-appointed with everything guests need making them an ideal home away from home. Additionally guests also appreciate that this hotel allows pets, including cats, in the rooms.

positive:

Decent breakfast.

Guests love the fact that this hotel serves a complimentary continental breakfast that is not only tasty but very filling as well. Breakfast consists of eggs, meats, biscuits, gravy, and sweet rolls.

positive:

Helpful staff.

Guests say the staff at this hotel is very friendly and helpful. The front desk staff is super-efficient and makes guests feel at home the moment they step into the hotel. Housekeeping staff does an excellent job keeping every nook and cranny in the room spotlessly clean.


Negative Reviews

negative:

Strange visitors.

Best Western Horizon Inn Medford apparently does not do an adequate job maintaining top security in the hotel's precincts. Several guests have reported sighting many hobos from the nearby I-5 lurking around the place though no incidents of stealing have been reported.

negative:

Broken room fixtures/bugs infestation.

Although most rooms here are well maintained with all appliances in good working condition, some guests have reported encountering broken fixtures including broken shower heads and furniture in the rooms. Several guests have observed that the mattresses are too hard and lumpy. Furthermore some guests have reported of serious bugs infestation in the rooms which the hotel seemed unable to  completely get rid off despite repeated attempts.

negative:

Overcrowded public amenities.

According to guests, some public amenities, including the hot tub and outdoor pool, are prone to getting overcrowded quite frequently.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Parking
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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