Best Western Inn At Face Rock

This hotel offers a memorable coastal retreat, distinguished by its direct beach access and a unique apartment-like layout that provides a resort feel. It is particularly well-suited for pet owners due to its accommodating policies and dedicated amenities, as well as families and couples seeking a quiet getaway near the ocean. Golfers also find it convenient for its proximity to local courses. Guests consistently highlight the exceptional friendliness of the staff and the high quality of the complimentary breakfast. To enhance your stay, consider requesting an upstairs room if you are a light sleeper to minimize noise from above, or a ground-floor unit if stairs are a concern, and it is advisable to inquire about the hot tub's operational status upon booking.

Facilities & Amenities
The property features a pool that is generally well-regarded for its spaciousness, though some guests found the water to be on the colder side. The hot tub, however, was a frequent point of disappointment for many, as it was often closed for repairs during their stays. Guests appreciate the convenience of a clean and tidy laundry area on site. The hotel also provides a fitness center for guest use. While there are no elevators, which can be a challenge for guests with luggage or mobility issues accessing upper-floor rooms, the unique cottage-style setup is often praised. The hotel is very pet-friendly, offering ample green spaces, a dog run, and even a dog wash area for convenience. Many rooms include balconies or patios, some offering glimpses of the ocean.

Cleanliness & Room Comfort
Most guests consistently praise the cleanliness of the rooms, describing them as spotless, well-maintained, and fresh, though a few isolated reports mentioned issues such as musty odors, dog hair, or general untidiness. The rooms are frequently noted for their spaciousness, often feeling like small apartments or condos, which is particularly appreciated by families. Feedback on bed comfort is mixed, with many finding them very comfortable, while some described them as firm or stiff. Noise levels can be a significant concern for guests in downstairs units, as soundproofing is limited, leading to audible footsteps and movement from upstairs neighbors. Many rooms lack air conditioning, which can make them warm and muggy on hotter days, relying instead on fans or open windows. The bathrooms are generally spacious with good hot water pressure, though some are described as dated.

Dining & Food Quality
The breakfast consistently receives overwhelmingly positive reviews, with many guests describing it as excellent, amazing, and superior to other hotels. The breakfast variety is a major highlight, featuring a wide selection of hot and cold options such as eggs, sausage, biscuits and gravy, cinnamon apple stuffed pancakes, French toast, waffles, cereals, yogurt, bagels, breads, and fresh fruit. While some guests noted a prevalence of sugary items, the overall quality and abundance are highly praised. The breakfast staff are frequently commended for their exceptional friendliness, attentiveness, and efficiency, ensuring that food items are continuously replenished and guests feel welcomed. The dining area is spacious and clean, sometimes featuring a fireplace, though some guests experienced temporary grab-and-go options due to renovations.

Location & Accessibility
The hotel's location is a major draw, primarily due to its exceptional proximity to the beach. Guests appreciate the easy access via a short walk across a road or a private pathway directly from the property, making it ideal for beach strolls and enjoying the coastal scenery. While some rooms offer ocean views or glimpses of the Pacific, many do not, as the hotel is set back from the immediate beachfront. The property is situated in a quiet residential area, contributing to a peaceful atmosphere. It offers convenient access to local attractions such as Face Rock, the Bandon Dunes golf course, and is a short drive from Old Town Bandon with its shops and restaurants. Parking is generally easy and available, though it can become crowded during peak times.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor and willingness to go above and beyond to assist with requests and resolve any issues, from heater problems to vehicle jump-starts. The check-in process is described as quick, easy, and welcoming. While most rooms are praised for their cleanliness, some guests reported inconsistencies with housekeeping services, such as rooms not being refreshed daily or minor cleanliness issues upon arrival. However, the overall sentiment towards the staff's dedication to providing excellent service remains overwhelmingly positive, contributing significantly to a pleasant stay. The hotel is also noted for its accommodating pet-friendly service.

Additional Information
The hotel's unique layout, featuring separate cottage-style units or chalets rather than a single building, contributes to a more private and resort-like atmosphere. This design means that guests may need to walk a short distance between their rooms and the main facilities like the lobby or breakfast area. The hotel offers a pet-friendly policy, though guests should be aware of a per-day fee for pets. A convenient shuttle service is available for guests visiting the Circles in the Sand attraction. While some rooms are described as recently updated or remodeled, others may appear more dated. The property is generally quiet, providing a peaceful environment for relaxation.