Best Western Johnson City Inn

This hotel is widely recognized for its excellent breakfast and a unique private park area adjacent to the property, offering guests a peaceful retreat with shade trees, a gazebo, and picnic tables. It serves as an ideal stop for road trippers and travelers seeking a comfortable overnight stay, while its pet-friendly policy makes it suitable for those traveling with animals. Families appreciate the outdoor space and the hotel's overall welcoming atmosphere, and hunters find it a convenient base during deer season. To enhance your experience, consider arriving early for breakfast to enjoy the full selection of hot items, and take advantage of the tranquil park for relaxation.

Facilities & Amenities
Guests generally find the hotel's facilities to be adequate, with many appreciating the availability of refrigerators and microwaves in the rooms, which are considered very convenient amenities. The Wi-Fi connectivity is consistently reported as good, allowing guests to stay connected, and rooms are equipped with large TVs offering HD TV channels. The swimming pool is a notable feature, described by many as very nice and clean, though some guests observed it being used by individuals not staying at the hotel, and a few noted cloudy water. The extensive parking lot is a significant advantage, offering ample, well-lighted, and safe spaces, making it easy to unload and load vehicles. However, some guests experienced issues with room cards needing frequent rekeying, and the ice machines were occasionally found to be empty or non-functional.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests praise the rooms as clean, very clean, or even spotless, highlighting fresh-smelling sheets and well-maintained spaces. The beds receive varied comments, with some guests finding them comfortable, super soft, or featuring pillow-top mattresses, while others describe them as worn, old, or uncomfortable. Conversely, a significant number of reviews report issues such as dirty sheets, stained towels, hair in the bathroom, foul odors, dirty floors, and even the presence of bed bugs, roaches, or ants. Some rooms are noted as dated or in need of remodeling and updates, with issues like peeling paint, non-working lights, or problematic shower heads that leak, are clogged, or do not stay in place. Noise from the air conditioning units or refrigerators was also mentioned by some, though many found their rooms quiet.

Dining & Food Quality
The breakfast offered at the hotel is a consistent highlight for most guests, frequently described as excellent and a significant value. Many appreciate the hot breakfast options, which often include real eggs, sausage, biscuits and gravy, and waffles, with some even noting the unique Texas-shaped waffles. The coffee is also highly praised, often described as good or even better than chain coffee shops, and real orange juice is available. While the majority of feedback is positive regarding the variety and quality, some guests reported issues such as food being cold, limited options, or items running out quickly, particularly if arriving later in the morning. The breakfast room itself is generally found to be clean and spacious.

Location & Accessibility
The hotel's location is widely regarded as convenient and a major positive, placing guests within easy reach of various attractions and amenities. It is situated near downtown Johnson City, offering proximity to local restaurants, including authentic Mexican cuisine within walking distance. The hotel serves as a good base for exploring the Texas Hill Country, with easy access to Pedernales State Park and numerous wineries. While the hotel's position off a main highway provides good accessibility, some guests noted that the intersection outside can be very busy, making entry and exit challenging at times. The ample and well-lit parking facilities are consistently appreciated, providing convenience and a sense of security for guests.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the welcoming demeanor of the front desk team, describing them as accommodating, kind, and attentive. The check-in process is often described as smooth and quick, contributing to a positive first impression. Staff members are generally responsive to guest needs, with instances of prompt action, such as quickly replacing a broken refrigerator or fixing a leaking faucet. However, there are some reports of mixed experiences, including occasional delays during check-in, issues with staff not answering phone calls, or a perceived lack of concern regarding certain room issues. Housekeeping service also received varied feedback, with some instances of rooms not being fully prepared or cleaned to satisfaction.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant draw for guests traveling with animals, though some note the presence of friendly feral cats on the property, which might be a consideration for dog owners. The establishment is characterized as an older facility with exterior room doors, typical of a motel style, but many rooms have undergone renovations to improve their condition. Guests should be aware that the swimming pool is occasionally used by non-guests, which can lead to crowded conditions. The hotel also offers a military discount, which is appreciated by service members.