Centrally located in Melbourne CBD and just a short walk from Melbourne Aquarium and Bourke Street Mall, Best Western Melbourne City is a pet-friendly hotel that offers modern accommodations with easy access to Southern Cross Station. All rooms are equipped with a refrigerator, air conditioning, television, iron/ironing board, and a coffee maker. Bathrooms are private and include hairdryers and complimentary toiletries, while high-speed wireless Internet access is standard in each room. Best Western Melbourne City features a 24-hour front desk, library, tour/ticket assistance, and luggage storage. Nearby private parking is available for a surcharge, common areas are equipped with free Wi-Fi, and guests can relax on the rooftop terrace. A cooked-to-order breakfast is offered each morning for an additional cost, and room service is available. The on-site Olivier’s Café & Bar focuses on local dishes and serves lunch and dinner. Guests can order drinks at the bar. Nearby attractions include Melbourne Convention Centre and Crown Casino.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Many guests note that the hotel is located close to Southern Cross Station and within walking distance from many restaurants and bars. Others like that a shopping mall is just minutes away, and add that Crown Casino Melbourne is easily reachable.
Most guests comment that the employees are helpful and always greet guests with a smile. Others state that receptionists can print boarding tickets, recommend nearby restaurants worth visiting, and book sightseeing tours.
Many guests say that the beds in rooms are comfortable, and add that the pillows are big. Others mention that the Internet in rooms is fast, and note that Wi-Fi on the rooftop terrace, in the restaurant, and near the front desk is also reliable.
Several guests report that the rooms are small and say that there is no place to store suitcases and clothes. Others comment that there is not enough space in the bathrooms to move comfortably, and add that the water pressure in the shower facilities is weak.
Some guests feel that walls in rooms are thin and note that guests from other rooms can be heard. Others say that there is also noise from the nearby pub that plays loud music in the evenings, and suggest that sensitive sleepers close the windows or pack a pair of earplugs.
Several guests comment that the continental breakfast is basic and includes only cereals, coffee, fruit, and juice. Others state that room service often fails to deliver breakfast on time, and add that prices at the onsite restaurant are on the expensive side.
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