Best Western Merry Manor Inn

This hotel is a popular choice for its unique heated outdoor pool and hot tub area, which many guests enjoy year-round, even in winter. It consistently receives high marks for its friendly staff and excellent complimentary breakfast, making it a welcoming destination for various travelers. Families appreciate the spacious rooms and pool facilities, while couples find the special suites with amenities like massage chairs and whirlpool tubs appealing for a relaxing getaway. Business travelers benefit from its convenient location and generally quiet atmosphere. Pet owners are also well-accommodated with dedicated rooms. To enhance your stay, consider requesting a room away from the pool area if you prefer a quieter experience, and be sure to explore the diverse breakfast offerings.

Facilities & Amenities
The hotel boasts an impressive and often-praised pool area, featuring a heated outdoor pool that is open year-round, an indoor hot tub with a waterfall, and a shallow kiddie pool, providing enjoyment for all ages. Guests note that while the outdoor pool is accessible from indoors, some changes in access have occurred. A well-equipped fitness center is available for workouts, and a laundry room with coin and card-operated machines adds convenience for longer stays. The lobby offers a welcoming atmosphere with comfortable seating and a complimentary 24/7 coffee station providing various hot beverages. Additionally, guests appreciate the availability of ice machines and vending machines on each floor, ensuring easy access to refreshments.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness, noting that rooms, bathrooms, and common areas are often spotless and well-maintained with no unpleasant odors. Room comfort receives mixed feedback, with many praising the comfortable beds and high-quality pillows that ensure a restful sleep. Rooms are generally described as spacious and well-appointed, often including a coffee maker, refrigerator, and microwave. A unique and highly appreciated feature in many rooms is the presence of a massage chair, offering a relaxing touch after a day of travel. While some guests find the room decor a bit dated with older carpets or minor wear, the overall cleanliness and comfort are highlighted. Noise levels are generally acceptable, though some guests occasionally note sounds from hallways or neighboring rooms.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, frequently described as excellent and offering a great variety that surpasses typical hotel breakfasts. The spread includes hot items such as scrambled eggs, sausage, and bacon, alongside an automatic pancake machine, yogurt dispenser with toppings, fresh fruit, cereals, and various pastries. Guests also appreciate the availability of espresso and a wide selection of juices. The breakfast area is generally well-maintained by attentive staff who ensure items are replenished. While the dining space can become crowded during peak hours, many guests find the quality and selection of food to be a major advantage, making it a convenient and satisfying start to the day.

Location & Accessibility
The hotel's convenient location is frequently highlighted, situated right off the highway with easy access to major routes. It is just a short 5-10 minute drive to downtown Portland, making it ideal for exploring the city's attractions, restaurants, and shopping. Guests also appreciate its proximity to the Maine Mall and the airport, both within a 10-minute drive. For those looking to explore further, Old Orchard Beach is approximately 20 minutes away. The area surrounding the hotel is described as quiet and safe, offering a suburban feel. Ample and safe parking is available on-site, providing peace of mind for guests traveling by car. Public bus stops are also conveniently located nearby for local transit.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their attentive service from check-in to check-out, noting that staff members are always willing to assist with requests and provide local recommendations. The check-in process is often described as quick and easy, with staff accommodating requests such as adjoining rooms or late check-outs when possible. Housekeeping is generally efficient, ensuring rooms are clean and well-stocked, though some guests note that service is on-demand. The staff's positive attitude and dedication to guest satisfaction contribute significantly to a welcoming and pleasant stay, making guests feel valued and well-cared for throughout their visit.

Additional Information
The hotel offers a pet-friendly policy, accommodating guests traveling with their animals, and provides convenient grassy areas for pets. While the property is recognized as an older establishment, it is generally well-maintained, though some areas and rooms show signs of being dated. Guests appreciate unique in-room features such as the widely available massage chair and, in some suites, a fireplace or whirlpool tub. It is important to note that the hotel does not have an on-site bar or restaurant, despite some outdated information online. Guests should also be aware that while generally quiet, there can be occasional noise from other guests in hallways or from rooms facing the popular pool area.