Best Western Montis Inn

This hotel offers a quiet retreat despite its proximity to the highway, making it a suitable choice for road trippers and budget-conscious travelers seeking a peaceful overnight stay. Its signature feature is its convenient location near Fort Leonard Wood, making it particularly appealing for military families attending graduations. Guests frequently highlight the hotel's general cleanliness and the helpfulness of its staff. While the hotel provides a basic and affordable option, travelers should be aware of potential issues with certain amenities and the breakfast offerings. To ensure a comfortable experience, it is advisable to thoroughly inspect your room upon arrival for any maintenance issues or pests, and to carefully review all charges to avoid billing discrepancies.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is notably mixed. Many guests express significant disappointment regarding the swimming pool, which is consistently reported as being closed, empty, or in disrepair, often appearing to have been out of service for an extended period. Similarly, the laundry facilities are frequently mentioned as being broken or non-functional, causing inconvenience for longer stays. Some rooms are equipped with a mini-fridge, which is appreciated by guests. However, issues with television reception or functionality, including freezing screens or limited channels, are also reported. While Wi-Fi is available, its reliability is not consistently praised. Guests should manage expectations regarding the availability and condition of these supplementary amenities.

Cleanliness & Room Comfort
The hotel receives generally positive remarks for its cleanliness, with many guests describing their rooms as neat, well-maintained, and in good order. The beds are often noted as comfortable, contributing to a restful night's sleep. However, a significant number of reviews highlight concerns regarding the age and condition of the rooms, with mentions of old-style bathrooms and a need for updates. More critically, several guests report issues with mold, spiders, bed bugs, ants, or other insects found within the rooms, which severely impacted their comfort and sense of hygiene. Some also noted unpleasant odors, ranging from musky to pet-related, and issues like thin blankets or loose toilets, suggesting an inconsistent experience in room comfort and maintenance.

Dining & Food Quality
The hotel offers a complimentary breakfast, which garners highly varied feedback from guests. Some describe it as decent, with a good variety of hot options like eggs, sausage links, and potatoes, along with standard continental items such as yogurt, cereal, and bread. These guests found the food warm and sufficient to start their day. However, a considerable number of reviews express dissatisfaction, labeling the breakfast as "so-so," "mediocre," or even "disgusting," with complaints about undercooked items, limited choices, or poor quality coffee. Issues with availability are also noted, with some guests finding items quickly depleted or the breakfast window too short. Many suggest dining at nearby establishments for a better experience.

Location & Accessibility
The hotel's location is frequently praised for its quietness, despite being situated conveniently off the highway or interstate, making it easily accessible for travelers. It is particularly well-regarded for its close proximity to Fort Leonard Wood, which is a significant advantage for military families. Guests appreciate being within walking distance or a short drive of local amenities, including a diner, BBQ restaurant, and a Dollar General. The hotel is also noted for being near the popular Uranus Fudge Factory. While the overall location is positive, some guests have commented on the access road to the hotel being partially unpaved or muddy, and there are recurring complaints regarding the availability and cost of truck parking, with some finding it inadequate or subject to unexpected fees.

Staff & Service
The staff at the hotel generally receives high praise for being friendly, helpful, polite, and welcoming. Many guests highlight their positive interactions during check-in and check-out, noting the staff's attentiveness and willingness to accommodate requests. The overall service is often described as excellent, contributing to a pleasant stay. However, a notable number of reviews detail significant negative experiences, particularly concerning billing discrepancies and refund issues, with some guests reporting being double-charged or facing difficulties in resolving payment problems. There are also instances of staff being perceived as rude or unhelpful in certain situations, and some guests noted a lack of daily room cleaning or towel changes.

Additional Information
The hotel has a pet-friendly policy, though some guests report restrictions, such as not allowing cats, and mention challenges finding suitable outdoor areas for pets. There are also instances of unexpected pet fees being charged upon arrival. A specific hotel policy limits room occupancy to no more than four people, including children, which has led to unexpected requirements for families to book additional rooms. Some guests have experienced confusion regarding check-out times, leading to early departures. The hotel is described as an older property that appears to be undergoing revitalization efforts. Guests should be aware that some amenities, like the pool, are consistently out of service despite being advertised.