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Hotel Best Western Mountain Lodge at Banner Elk (Banner Elk, USA)

Hotel Best Western Mountain Lodge at Banner Elk (Banner Elk, USA)

About Best Western Mountain Lodge at Banner Elk

Ideally location for skiers, the Best Western Mountain Lodge at Banner Elk has both business and leisure facilities. The 93 rooms at the Best Western Mountain Lodge at Banner Elk each have TVs, DVD players, coffee machines and free Wi-Fi. The seasonal outdoor heated pool, fitness center, banquet facilities and the Grandfather Mountain views make this a great place to relax The parking space, free Wi-Fi in public areas, meeting rooms, business center and 24-hour front desk make it convenient for work trips too. A free breakfast is available every morning, but for lunch and evening meals guests can head out to Cam Rahn Bay and Tokyo Express round the corner, or Puerto Nuevo a little further out. Banner House Museum is just a mile away from the hotel, as is Lee-McRae College. Both Sugar Mountain Ski Resort and Beech Mountain Ski Resort are within easy reach.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.6
trivago Rating Index based on 2146  reviews from:
  • Hotels.com(8.6/10)
  • LocationExcellent  (8.8 / 10)
  • RoomsVery good  (8.0 / 10)
  • ServiceExcellent  (8.9 / 10)
  • CleanlinessExcellent  (8.8 / 10)
  • Value for moneyVery good  (8.4 / 10)

Positive Reviews

positive:

Excellent location

The proximity to Grandfather Mountain make this a favorite hotel for guests who want to explore the natural beauty of the local area, particularly skiing and hiking enthusiasts. Whether visiting in summer or winter, guests universally appreciate the location.

positive:

A warm welcome

Guests were very complimentary about the hotel staff, saying they were friendly and helpful. Even guests who complained about any aspect of the hotel were generally very happy with the customer service they received during their stay, from the reception staff to the food servers and cleaners.

positive:

Popular breakfast

The free breakfast at the hotel is popular with guests, who appreciate the fact that it includes hot food as well as cold.


Negative Reviews

negative:

Disappointing beds

Most guests were happy with their stay at the hotel, but some guests said that the beds were disappointing for various reasons. Whilst a few guests complained the beds were small and old, others said that the mattresses were saggy or the beds too soft.

negative:

A little worn

Some guests felt that the hotel was suffering from a lack of refurbishment overall, and that the age of the hotel showed in the furnishings and bathrooms. That the hotel seems dated was the main complaint of any unhappy guests. Others felt that cleaning could be improved, and that this would help with the general appearance of the hotel.

negative:

Can be noisy

Some guests said that the hotel's thin walls meant they were disturbed by the noises of fellow guests in neighboring rooms and stairwells.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Gym
  5. Pets allowed
  6. Non-smoking rooms
  7. Snack bar
  8. Deck chairs
  9. WiFi in public areas
  10. Fax/Modem access
  11. Hypoallergenic rooms
  12. Free WiFi
For children
  1. Cot
Room amenities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
  5. Electric kettle
  6. Air conditioning
  7. Satellite TV
  8. Safe
  9. Cable TV
  10. Microwave
  11. Fridge
  12. Free WiFi (rooms)
Sports facilities
  1. Fitness
Accessibility
  1. Accessible bathroom
Theme / Type
  1. Boutique hotel

Contact

1615 Tynecastle Highway , 28604 , Banner Elk , USA
Telephone: +1(828)8984571 | Fax: +1(828)8988437

Frequently Asked Questions about Best Western Mountain Lodge at Banner Elk

  • Is there a pool area at Best Western Mountain Lodge at Banner Elk?

    No, Best Western Mountain Lodge at Banner Elk doesn’t offer pool areas.

  • Are pets allowed at Best Western Mountain Lodge at Banner Elk?

    Yes, Best Western Mountain Lodge at Banner Elk has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Best Western Mountain Lodge at Banner Elk?

    No, Best Western Mountain Lodge at Banner Elk doesn’t provide parking.

  • Where is Best Western Mountain Lodge at Banner Elk located?

    Best Western Mountain Lodge at Banner Elk is located in 1615 Tynecastle Highway, 28604, Banner Elk, USA.

  • Which popular attractions are close to Best Western Mountain Lodge at Banner Elk?

    Best Western Mountain Lodge at Banner Elk Nearby attractions include Sugar Mountain, Appalachian Ski Mountain, Ski Beech.