Hotel Best Western North Canton Inn & Suites (North Canton, USA)

Guests on the whole were very appreciative of the hotel's location, which is close to busy areas of town where they can explore, shop and dine out. They were also particularly pleased with the shuttle service to the airport, which made air travel extremely easy.

The free breakfast is appreciated by most guests, who praise the variety on offer, as well as the quality, and the service too.

The cleaning staff and the cleanliness of the rooms themselves were both praised by guests, who described the hotel as clean even if those who took issue with any other aspects of their stay.

Although guests were pleased with their stay on the whole, a few have said they feel the hotel is somewhat dated with worn and stained furnishings, and would benefit from an upgrade.

Most guests at the hotel described the staff as courteous and helpful, solving any issues as best they could. However, a small number of guests reported issues with customer service, including long and problematic check-ins, last minute room alterations, and occasional encounters with discourteous members of staff.

The vast majority of guests were satisfied with their rooms, but a few guests reported that the location of their rooms caused them some problems. For example that rooms overlooking the pool smelled of chlorine, and that rooms next to the housekeeping station experienced noise at unsociable hours as staff were working.