Best Western Plus Airport Inn & Suites

The hotel is highly regarded for its spacious rooms often featuring kitchenettes, providing a comfortable and practical stay that makes guests feel at home. This signature feature, combined with its consistent cleanliness and friendly staff, makes it a memorable choice for many. It is particularly well-suited for families seeking ample space and cooking facilities, travelers with early flights due to its convenient proximity to the airport, and those planning long-term stays or business trips requiring extended amenities. Pet owners also find it accommodating, with designated areas available. Most guests consistently praise the quiet atmosphere, which contributes to a restful experience despite its convenient location. To enhance your stay, consider requesting a room away from potential noise sources like the pool ventilation or elevators, and be aware that late checkout requests often incur an additional fee.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed for convenience and comfort. Many rooms feature well-equipped kitchenettes, complete with a full-sized fridge, stove, microwave, dishwasher, and essential utensils, which is highly appreciated by guests on longer stays or with families. The pool and hot tub areas are generally described as clean and spacious, with the hot tub noted for its powerful jets, though some guests found the pool water to be cold. A fitness center with basic equipment is available for workouts. The on-site lounge provides a convenient option for evening meals and drinks, though some found its closing hours early. Guests also benefit from free Wi-Fi, laundry facilities, and a lobby coffee machine offering various hot beverages. While an EV charger is available, some guests reported it was often occupied or blocked.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness and overall condition of the rooms, describing them as spacious, modern, and well-maintained. The comfortable beds are frequently highlighted, contributing to a restful night's sleep for most, though some found them too firm or noted issues with polyester bedding causing static. While many reviews commend the quiet environment, some guests reported significant noise from adjacent rooms or plumbing noise from above, which could be disruptive. Specific complaints included a persistent humming noise from the HVAC unit in some rooms. The bathrooms are generally clean and spacious, but a few guests noted issues such as rusty tubs, unclean shower areas, or poor water pressure. In-room amenities like a coffee maker and lamps with charging options are appreciated, though some found TV options outdated.

Dining & Food Quality
The complimentary breakfast receives widespread acclaim, often described as excellent, delicious, and offering a good variety of hot food options. Guests particularly enjoy the waffles, eggs, and sausages, noting that the breakfast area is well-stocked and efficiently managed by the attentive staff. While the selection is generally praised, some guests found the fruit options unappealing or the overall breakfast to be basic compared to European standards, with limited healthy choices. The lounge restaurant offers a convenient dining option, with some guests pleasantly surprised by the quality of the food, while others found the menu limited or the value not worth the price. The availability of in-room dining is also a convenience for guests.

Location & Accessibility
The hotel's convenient location near the airport is a significant advantage, making it an ideal choice for travelers with early flights or those arriving late. A reliable airport shuttle service is provided, operating frequently and praised for its efficiency and the helpfulness of its drivers, though some guests experienced longer wait times or found the shuttle occasionally unavailable due to maintenance. While the immediate vicinity offers limited options for dining or entertainment within walking distance, the hotel provides ample and free parking, making it easy for guests with vehicles to explore the wider area. Its proximity to major roadways also ensures good accessibility to other parts of the city, allowing for convenient travel to attractions and business centers.

Staff & Service
The hotel's staff consistently receives high praise for being exceptionally friendly, helpful, and attentive. Guests frequently highlight the quick check-in and efficient check-out processes, noting the welcoming demeanor of the front desk team. The breakfast staff are particularly commended for their hard work, positive attitude, and dedication to keeping the dining area well-stocked and clean. Shuttle drivers are also noted for their helpfulness and professionalism. While the majority of interactions are positive, a few guests reported isolated instances of unhelpful or argumentative behavior from specific front desk personnel, particularly regarding issues like late checkout requests or booking discrepancies. Overall, the commitment to providing excellent service is a recurring theme.

Additional Information
Guests should be aware of the hotel's strict late checkout policy, which often involves a fee for even short extensions, a point of frustration for some who felt it lacked compassion. The pet-friendly policy is appreciated by those traveling with animals, though some designated pet rooms have shown signs of wear or lingering odors. The pool access has been a mixed experience; while generally clean, there are recurring complaints about unsupervised children and non-guests utilizing the facilities, leading to overcrowding and safety concerns. A high credit card hold is placed at check-in, which some guests found excessive and slow to be released, sometimes taking over a week. While an EV charging station is available, it is often reported as being blocked by non-electric vehicles, limiting its utility for electric car owners.