Best Western Plus Blue Angel Inn

This hotel is widely celebrated for its exceptional breakfast and impeccable cleanliness, consistently leaving a positive impression on guests. Its convenient location makes it an ideal choice for various travelers, including road trippers seeking a comfortable overnight stop, families appreciating the spacious rooms and safe environment, and couples looking for a quiet, clean retreat. Business travelers also find the hotel well-suited for their needs due to its quiet atmosphere and convenient access. To enhance your stay, consider requesting a room away from the lobby if you are sensitive to noise, as some guests have noted occasional disturbances from that area. Additionally, if fitness facilities are a priority, it is advisable to check the condition of the gym equipment upon arrival.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and convenience. Most guests find the pool to be a pleasant amenity, though some have noted it can be cold or small. The fitness center is generally well-equipped, but a few guests reported issues with specific machines. Free Wi-Fi is available, though some reviews indicate inconsistent performance. Rooms are equipped with a mini fridge and a desk for convenience, and many feature a 55-inch TV. Guests also appreciate the availability of guest laundry facilities and 24/7 coffee, tea, or hot cocoa in the lobby. The property provides ample parking that is well-lit, and the elevator offers easy access to all floors, though a few guests experienced it being slow.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless and immaculate cleanliness, with many describing rooms as fresh and free of unpleasant odors. The spacious rooms are a recurring highlight, providing ample space for relaxation. Most guests find the beds comfortable, ensuring a restful night's sleep, often complemented by high-quality linens. However, feedback on pillows is mixed, with some finding them too soft or small. While many bathrooms are described as clean with good hot water and water pressure, some guests noted issues like low toilets or minor cleanliness concerns in corners. A notable recurring issue is a musty smell or mildew odor in some rooms, often attributed to humidity or damp carpet, which can make floors feel sticky. Noise levels are generally quiet, though some guests reported disturbances from noisy highway traffic, lobby noise, or sounds due to thin walls.

Dining & Food Quality
The complimentary breakfast at this hotel receives overwhelmingly positive feedback, frequently described as exceptional and one of the best among similar establishments. Guests appreciate the extensive breakfast variety, which often includes hot items like eggs, waffles (with a popular waffle maker), biscuits and gravy, and potatoes. The meat selection rotates, though some guests desired more options or found chicken nuggets an unusual choice. While most found the eggs hot and fresh, some described them as cold, powdered, or dry. The coffee machine is highly praised for its fresh-ground coffee and options like hot cocoa, though a few guests experienced it being slow or temporarily out of order. The juice machine was also mentioned, with one guest suggesting it needed attention.

Location & Accessibility
The hotel boasts a highly convenient location right off the highway, specifically I-10, making it an excellent stop for travelers. It is situated close to numerous restaurants and essential stores like Walmart. While not directly on the coast, it is approximately 20 minutes from Pensacola beach and offers easy access to NAS Pensacola. Its central location provides good connectivity to various points of interest in Pensacola and towards the Alabama border. The hotel offers ample parking that is well-lit, contributing to a sense of safety. However, some guests found the hotel's entrance and exit challenging to navigate, particularly for larger vehicles, and noted the parking lot can feel small.

Staff & Service
The hotel's friendly staff consistently receives high praise for their attentive, helpful, and courteous demeanor. Guests frequently highlight the quick check-in process and the staff's efficient handling of requests, including accommodating early check-in. The housekeeping team is generally commended for maintaining clean rooms, though a few guests noted inconsistencies or specific issues like forgotten items. The breakfast staff is particularly celebrated, with many guests singling out individuals for their warmth, dedication, and commitment to ensuring a well-stocked and pleasant dining experience. Overall, the staff's commitment to providing excellent service is a standout feature, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of a few specific details that may impact their stay. The hotel has a pet policy, but some guests reported negative experiences regarding service animals and staff communication. Issues with room key issues requiring multiple resets were noted by several guests. There has been ongoing construction or painting on the exterior, which occasionally caused minor inconveniences like screws in the parking lot. Some rooms feature low toilets and high beds, which could be a consideration for guests with mobility challenges. While the gym equipment maintenance is generally good, one guest reported a broken treadmill. Recurring AC issues and associated musty smells or humidity were mentioned by a number of guests. Additionally, some guests experienced TV issues or found sofa bed comfort to be inconsistent. The hotel's room cleanup policy typically involves service upon request after three days.