Best Western Plus Meadowlands

The hotel offers a highly convenient base for exploring the region, distinguished by its direct bus access to Manhattan, making it an ideal choice for sightseers and event-goers attending events at MetLife Stadium. Guests consistently highlight the hotel's impressive cleanliness and the appeal of its recently renovated rooms, which contribute to a comfortable stay. The friendly staff and the provision of a complimentary breakfast further enhance the guest experience. This establishment is particularly well-suited for families seeking spacious accommodations and easy access to attractions like the American Dream mall, as well as business travelers looking for a convenient and well-maintained lodging option. To make the most of your visit, guests are advised to utilize the efficient bus service for trips into New York City and to consider arriving early for breakfast to navigate potential crowds.

Facilities & Amenities
The hotel provides a range of practical facilities and amenities designed to enhance guest convenience. Many appreciate the availability of free Wi-Fi, though some guests have reported intermittent connectivity issues, particularly in rooms. Accommodations are well-equipped with a fridge and microwave, offering added flexibility for storing and preparing snacks and meals. A 24-hour coffee machine in the lobby is a popular feature, providing hot beverages at any time. The hotel also offers ample parking, which is a significant advantage for those traveling by car. While the elevators have been noted by several guests as being somewhat dated, slow, or jumpy, they are generally functional. A gym is available for guests wishing to maintain their fitness routines during their stay, providing a convenient option for exercise.

Cleanliness & Room Comfort
Guests frequently commend the hotel's commitment to cleanliness, noting that rooms and bathrooms are often spotless and appear recently renovated. The absence of carpet in many rooms is a detail appreciated by some, contributing to a fresh feel. Feedback on bed comfort is mixed; most guests find the beds very comfortable, ensuring a restful night's sleep, though some have described them as too soft or too hard, and a few reported issues with squeaking. A recurring concern is the noise levels, with guests sometimes experiencing disturbances from hallways, other rooms, or ongoing renovations. While bathrooms are generally spacious and well-lit, some reviews mention dim room lighting overall. Additionally, issues such as weak water pressure in showers, inconsistent hot water availability, and instances of mold in shower caulking have been reported by a minority of guests.

Dining & Food Quality
The complimentary breakfast is a significant offering, with many guests appreciating the convenience and variety of options available, including waffles, eggs, and sausage. The 24-hour coffee machine is also a highlight, providing continuous access to hot beverages. However, feedback on the dining experience is notably mixed. Most guests find the breakfast area to be undersized and often overcrowded, leading to long lines, especially for popular items like waffles, and a lack of available seating. Some report that food items run out quickly and are not always replenished promptly. The use of disposable plates and cutlery is a common point of criticism, with guests expressing concerns about environmental impact and the overall quality of the dining setup. While the food is generally considered adequate, some guests found the breakfast variety limited or the hot food quality to be average.

Location & Accessibility
The hotel's central location is consistently praised as a major advantage, offering exceptional accessibility to various points of interest. Its most notable feature is the bus stop situated directly across the street, providing a quick and efficient transportation link to Manhattan (Port Authority Bus Terminal) in approximately 20-30 minutes. This makes it an ideal base for exploring New York City without the higher costs of staying directly in the city. Guests also appreciate the hotel's proximity to a wide array of restaurants, many within walking distance, offering diverse dining options. Furthermore, the convenience of nearby Walmart and Sam's Club stores is frequently highlighted. For those attending events, MetLife Stadium and the American Dream mall are just a short drive away. The area is generally perceived as safe and walkable, and the hotel offers free parking, adding to its appeal.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests commending the team's friendliness and helpfulness. Staff members are often described as accommodating and attentive, willing to assist with various requests, from arranging early check-ins to providing extra amenities. The check-in process is frequently noted as quick and efficient by many, contributing to a smooth arrival experience. However, feedback regarding housekeeping service is a significant area of concern; numerous guests reported issues such as rooms not being cleaned daily, forgotten service, or a lack of towel replenishment, with some mentioning a policy of cleaning only every three days. While most interactions are positive, a few guests have reported instances of staff being perceived as rude or unhelpful during specific inquiries or when addressing billing discrepancies.

Additional Information
The hotel is currently undergoing significant renovations, which guests should be aware of, as these can sometimes lead to noise during the day or temporary impacts on certain amenities, such as the lobby or breakfast area. Despite the ongoing work, many guests appreciate the updated appearance and modern feel of the renovated rooms. The hotel maintains a pet-friendly policy, which is a welcome feature for travelers with animals, though finding suitable outdoor areas nearby can be a consideration. Guests have also noted issues with the hotel's deposit policy, citing a lack of transparency regarding charges and refund timelines, which has led to some frustration and unexpected budgeting challenges for a few. Additionally, the housekeeping frequency is a point of discussion, with some guests surprised by a policy of less frequent room cleaning unless specifically requested, which can impact the availability of fresh towels and amenities.