Hotel Best Western Plus Ottawa City Centre (Ottawa, Canada)

Hotel Best Western Plus Ottawa City Centre (Ottawa, Canada)

About Best Western Plus Ottawa City Centre

Situated in the West End, Best Western Plus Ottawa City Centre is an eco-friendly accommodation just over half a mile away from the Ottawa Hospital Civic Campus. Inside each air-conditioned room, guests will store food/drinks in the refrigerator, prepare a cup of tea/coffee with the coffee/tea making facilities, and relax in front of the flat-screen television. The 24-hour front desk can help store valuables in the hotel safe and can accommodate express check-out. Guests will go for a swim in the outdoor pool, read one of the free newspapers in the lobby, and work out in the fitness centre. The onsite restaurant serves American cuisine and is open for breakfast, lunch, and dinner. There is a bar on the premises, and room service is available during select hours of the day and evening. The Rideau Canal is within three miles of the Best Western Plus Ottawa City Centre.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1274 Carling Avenue, K1Z 7K8, Ottawa, Canada

Rating overview

  • Location
    Very good  8.4 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews


Contemporary, comfy rooms

The chambers are comfortable and modern - and they appear to have been recently renovated. They are also very spacious and include a very large television. This is particularly convenient if you plan on having guests come and visit you. This hotel is also nice and quiet, which is an additional bonus.


Excellent fitness facility

This property includes an excellent fitness facility with top-of-the-line equipment.


Strong Wi-Fi connection, great breakfast choices

The accommodation features a very strong Wi-Fi connection, which is a plus for business travellers. You should also enjoy excellent breakfast options in the lovely dining area.

Negative Reviews


Not a very convenient location

The location is less than ideal, particularly for tourists, as there aren't many restaurant, bars, or shopping centres in the immediate area. There is only one mini-mall located across the street, without decent shopping options.


Bathrooms need updating, staff seems disinterested

The bathrooms of this hotel appear to be old and outdated, and they could use some repair. There's also no fan available, which can be a bother, especially in the warmer months of the year. In addition, the staff often seems disinterested; most of the time, they may not be willing to attend to your needs. They lack the level of courtesy expected from hotel staff.


Heated pool can be cold, rooms have a strong odour

Although the pool in this hotel is apparently heated, it is often cold. Either, the rooms on this premises have an unpleasant chemical odour, which can be very off-putting.

All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Billiards
  2. Fitness
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 13:00


1274 Carling Avenue , K1Z 7K8 , Ottawa , Canada
Telephone: +1(613)7281951 | Fax: +1(613)7281955

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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