Best Western Plus Plaza By The Green

This hotel offers a tranquil retreat, with its signature feature being its serene golf course views that provide a peaceful and quiet atmosphere. Guests consistently highlight the hotel's exceptional cleanliness, the genuinely friendly and helpful staff, and the consistently excellent breakfast offerings. The overall quiet environment makes it a favored choice for various travelers. It is particularly well-suited for couples seeking a relaxing getaway, families on vacation or attending events, and business travelers looking for a comfortable and efficient stay. Sightseers also find it convenient due to its accessibility to local attractions. To enhance your experience, consider requesting a room overlooking the golf course for added tranquility, and be sure to take advantage of the highly praised complimentary breakfast.

Facilities & Amenities
The hotel provides a range of facilities and amenities designed to enhance guest comfort and convenience. Many guests appreciate the well-maintained fitness center, which is described as impeccable and suitable for a good workout. Connectivity is generally reliable, with free Wi-Fi available throughout the property, though some minor inconsistencies in internet speed have been noted. The lobby and other common areas are frequently praised for being beautiful, well-decorated, and comfortable, offering cozy spaces for relaxation or reading, including an inviting outdoor patio with golf course views. A popular perk is the continuous availability of hot coffee and water downstairs, complemented by freshly baked cookies offered in the evenings. Additionally, guests find the on-site laundry facilities to be well-maintained and very clean, and most rooms include a convenient mini-fridge.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, with rooms frequently described as spotless and well-maintained. The beds are generally found to be comfortable, ensuring a restful sleep, though a few guests have noted the mattresses can be a bit firm, and some found the pillows to be too high or hard. Room sizes receive mixed feedback, with some finding them roomy while others consider them on the smaller side, particularly for two beds. In-room amenities are appreciated, including shampoo, conditioner, and body wash with a pleasant citrus scent, a coffee maker, and a mini-fridge. While most reviews highlight a quiet atmosphere, some guests have reported occasional disturbances from air conditioning units, heater noise, or distant jet and train sounds. The bathrooms are generally clean, with good water pressure in the showers, though some older fixtures and smaller tubs have been mentioned.

Dining & Food Quality
The hotel's dining and food quality, particularly the complimentary breakfast, receives widespread praise from guests. Many describe it as extensive, delicious, and offering a wide variety of choices, often exceeding expectations for a standard hotel breakfast. Options typically include hot items like eggs, bacon, sausage, and potatoes, alongside fresh fruit, oatmeal, and various breads and pastries. The presence of a pancake maker and a high-quality espresso machine with different coffee options is frequently highlighted as a significant plus. While most feedback is overwhelmingly positive, some minor issues like occasional empty food trays or specific items running out have been noted. Beyond the hotel, guests appreciate the convenience of several walkable restaurants nearby, including an Irish pub, a Chinese restaurant, and a pizza place, providing diverse options for lunch and dinner.

Location & Accessibility
The hotel's location is a significant advantage for many guests, offering a convenient base for various activities. It is situated in a generally quiet neighborhood and provides easy access to the freeway, making travel to the airport and other parts of the region efficient, typically within a 15-20 minute drive. Guests appreciate its proximity to local attractions like ShoWare and a lovely walking trail along the river. The hotel is nestled within a shopping plaza, offering immediate access to several restaurants and other businesses. While most guests feel the area is safe and the parking lot is well-lit, some have described the immediate surroundings as a bit rough or light industrial. Parking is generally ample and convenient for standard vehicles, though guests with larger vehicles like trailers have reported difficulties finding suitable spots.

Staff & Service
The staff and service at this hotel consistently receive overwhelmingly positive feedback, often cited as a highlight of the stay. Guests frequently praise the friendly, helpful, and attentive staff who go above and beyond to ensure a pleasant experience, from providing great advice to accommodating early check-ins. The check-in and check-out process is generally described as quick and efficient, contributing to a smooth arrival and departure. Many appreciate the staff's professionalism and kindness, making them feel welcomed and valued. While the general sentiment is highly positive, some guests have reported isolated instances of less satisfactory service interactions. Regarding housekeeping, feedback is mixed; some guests noted that rooms were not cleaned daily unless specifically requested, with some reporting missed cleanings, indicating a policy of less frequent service.

Additional Information
Guests should be aware of several additional details that contribute to the overall experience. While the hotel is generally well-maintained and has undergone renovations, some parts of the building and rooms may show signs of age, though this does not detract from the overall cleanliness. Many rooms offer the appealing feature of a balcony or patio, providing a pleasant outdoor space, especially those with golf course views. For convenience, the hotel offers a small selection of snacks, drinks, and medicines for purchase on-site. Guests who are part of the hotel's rewards program often receive recognition and benefits, such as bonus points. It's also worth noting that while a mini-fridge is typically available in rooms, a microwave is not standard in individual rooms but may be accessible in a common area.