Best Western Plus Sun Canyon

This hotel consistently impresses guests with its exceptionally friendly and helpful staff, who are often described as feeling like family. Its spotless cleanliness throughout the property and in individual rooms is a recurring highlight, ensuring a fresh and inviting atmosphere. A standout feature is the outstanding complimentary breakfast, offering a wide and delicious selection that frequently exceeds expectations. The hotel's comfortable beds and quiet environment contribute to a restful stay, making it an excellent choice for leisure travelers seeking relaxation and families on vacation. Its convenient location also appeals to business travelers and those visiting the nearby military base. For an enhanced experience, guests recommend taking advantage of the heated outdoor pool and the inviting fire pit area.

Facilities & Amenities
Guests consistently praise the hotel's well-maintained facilities, which contribute significantly to a comfortable stay. The outdoor pool is noted for being pretty big and heated, along with a clean and crystal-clear hot tub, providing excellent options for relaxation. An inviting fire pit area and outdoor grill offer pleasant spaces for socializing in the evenings. For those maintaining their fitness routine, a well-equipped fitness center is available. Rooms are thoughtfully furnished with conveniences such as a refrigerator, microwave, and a coffee maker, often a Keurig, alongside a large television. The hotel also provides free Wi-Fi and offers a small on-site market with snacks and toiletries. Additionally, an EV charging station is available for electric vehicle owners.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its immaculate cleanliness, with many guests noting the fresh and inviting scent upon entering their rooms. The beds are frequently described as very comfortable, often featuring new mattresses and soft, fluffy bedding that ensures a restful night's sleep. Rooms are generally quiet, contributing to a peaceful atmosphere. However, a common point of feedback concerns the bathrooms, which many guests find to be very small or cramped, sometimes making it difficult to move around or close the door comfortably. Some guests also reported issues with low water pressure in the showers or slick surfaces in the tubs. Despite these minor drawbacks, the overall room condition, including clean carpets and fresh paint, is highly regarded.

Dining & Food Quality
The hotel's complimentary breakfast is a major highlight, consistently receiving high praise for its delicious and varied selection. Guests enjoy a wide array of hot and cold options, including real eggs, crispy bacon, savory sausage, and a popular pancake machine. The breakfast spread also typically includes cereals, breads, fresh fruit, yogurt, and even tortillas and cheese for making breakfast burritos. The coffee machine is particularly appreciated, offering a range of choices like espresso, cappuccino, and latte, available throughout the day. While most guests find the breakfast to be exceptional, a few noted it as good but not outstanding, or mentioned minor issues like stale hash browns. The convenience of a brewery located right next door also provides an easy option for dinner.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an ideal base for exploring the area. Guests appreciate its easy access to various attractions and its proximity to the nearby military base, Fort Huachuca, often just a five-minute drive away. It serves as an excellent starting point for day trips to popular tourist destinations like Tombstone and Bisbee. The surrounding area offers numerous restaurants and stores within easy reach. While most guests find the location straightforward, some have noted that entry and exit from the main road can be a bit confusing due to construction or one-way access. The hotel provides ample parking, including space for larger vehicles, and the lot is well-lit, contributing to a sense of security.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor and willingness to go above and beyond to assist with requests. The check-in and check-out processes are described as quick, easy, and smooth, contributing to a stress-free arrival and departure. Housekeeping is noted for its attentiveness and the high standard of cleanliness maintained in the rooms. The staff's accommodating nature extends to various guest needs, including providing complimentary bottled water and offering assistance with amenities. While the vast majority of feedback is positive, a few guests reported isolated instances of less-than-ideal interactions, such as perceived unfriendliness during check-in or issues with early check-in requests.

Additional Information
The hotel is widely recognized for its pet-friendly policy, making it a popular choice for guests traveling with their furry companions, though some noted challenges in finding suitable outdoor potty areas. Many guests appreciate the complimentary bottled water available in the lobby 24/7, a thoughtful touch especially in the local climate. The property is described as an older hotel that has undergone a significant refresh or remodel, giving it a clean and updated feel. Guests frequently comment on the quiet atmosphere, ensuring a peaceful stay. For those with electric vehicles, an EV charging station is available on-site. The hotel also offers laundry facilities for guest use, adding to the convenience for longer stays.