Best Western Post Oak Inn

This hotel consistently impresses guests with its exceptional cleanliness and the remarkably friendly and helpful staff, creating a welcoming and comfortable atmosphere that feels like a home away from home. Its signature feature is the dedication to guest satisfaction, evident in the hands-on approach of the owner and the entire team, making it a standout choice for an older, well-renovated property. The hotel is ideal for families seeking a clean and safe environment with a pleasant pool area, business travelers who appreciate quiet rooms and convenient amenities, and couples looking for a relaxing getaway. For those with mobility concerns, it is advisable to inquire about room specifics, as some beds are notably high. Additionally, guests should be aware that breakfast is served by staff rather than being a self-serve buffet.

Facilities & Amenities
Guests frequently praise the hotel's well-maintained facilities, particularly the inviting pool area which is described as beautiful, clean, and a relaxing oasis with a pleasant courtyard. The property is single-level, which many appreciate for eliminating noise from upstairs neighbors. Rooms are equipped with convenient amenities such as a mini-fridge, microwave, and a pod coffee maker, though some guests found the in-room coffee to be weak. The hotel also offers Tesla chargers, a significant bonus for electric vehicle owners. While there is no mention of a fitness center, the overall upkeep of the property and its amenities contributes to a comfortable stay.

Cleanliness & Room Comfort
The cleanliness of the rooms and bathrooms is a consistently highlighted positive, with many guests describing them as spotless and well-maintained. Beds are generally found to be comfortable, ranging from firm to just right, ensuring a good night's sleep. However, some guests, particularly those shorter than average or with mobility issues, noted the beds are exceptionally high, requiring effort to get onto. The air conditioning receives high praise for its effectiveness, even in extreme heat. Bathrooms are often updated with stone floors and walk-in showers, though some wished for handheld showerheads. Noise levels from outside or neighboring rooms are typically low, contributing to a quiet and restful environment, though some older rooms may have minor issues like door gaps.

Dining & Food Quality
The complimentary breakfast is a major highlight, frequently described as delicious, hot, and exceeding typical hotel offerings. Most guests appreciate the quality and variety, including freshly cooked eggs, sausage, hash browns, and waffles. A unique aspect is that breakfast is served by staff, which many find to be a more hygienic and personalized experience, though a few guests expressed a preference for a self-serve buffet or noted that portion sizes could be small, requiring requests for seconds. The breakfast attendant often receives specific praise for their friendly and accommodating service, with some reviews mentioning homemade salsa and fresh eggs.

Location & Accessibility
The hotel's location is generally considered convenient and quiet, situated just off the main road, making it easy to find yet removed from excessive traffic noise. It offers good access to local attractions, being approximately an hour from Enchanted Rock and about 17 minutes from Longhorn Cavern State Park. Guests appreciate the ability to park directly in front of their rooms, which is convenient for loading and unloading. While the driveway has a slope and a small curb, which might pose a slight challenge for guests with mobility issues or wheelchairs, the overall accessibility is good. The hotel is also within walking distance of some restaurants and close to state parks.

Staff & Service
The staff consistently receives outstanding praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome, efficient check-in process, and the staff's willingness to go above and beyond, such as accommodating early check-ins or late check-outs, providing local recommendations, and even calling guests about forgotten items. The breakfast attendants are particularly commended for their personable service and dedication to ensuring guests have a pleasant start to their day. Many reviews emphasize that the staff's genuine care and hospitality significantly enhance the overall guest experience, making visitors feel like family.

Additional Information
This single-level property is noted for its quiet atmosphere, as there is no noise from upstairs rooms. Guests appreciate the thoughtful provision of bottled water throughout their stay. The hotel maintains a policy of daily housekeeping, with rooms being serviced without guests needing to specifically request it, a feature many find to be a welcome return to traditional hotel service. The property has undergone recent renovations, ensuring modern and clean interiors despite being an older building. Additionally, the hotel offers Tesla chargers for electric vehicle owners, a convenient and valued amenity.