Best Western Tigullio Royal

This hotel offers a truly memorable stay, distinguished by its panoramic rooftop Sky Bar that provides breathtaking views of the Ligurian coast. Its prime location in the heart of Rapallo, coupled with spacious and impeccably clean rooms, makes it a standout choice. The excellent breakfast and attentive staff further enhance the guest experience. This hotel is ideal for sightseers and couples seeking a romantic getaway, as well as solo travelers and families who appreciate comfort and convenience. For those looking to explore the Italian Riviera, its proximity to public transport is a significant advantage. To maximize your experience, consider requesting a room on a higher floor for an even better vista, and be prepared for potential street noise in some sea-facing rooms, especially in the mornings.

Facilities & Amenities
Guests consistently praise the hotel's facilities, particularly the stunning rooftop Sky Bar which offers panoramic views and is perfect for sunset aperitivos, often accompanied by complimentary snacks. The hotel also features a well-equipped gym for those wishing to maintain their fitness routine. In-room conveniences include a kettle or coffee maker, a safe, and a fridge. A unique and highly appreciated amenity is the pillow menu, allowing guests to choose from up to eight different types of pillows for personalized comfort. While some guests noted that the rooftop bar might be seasonal or require reservations, its overall appeal is undeniable. A small but cozy and functional private spa is also available, adding to the relaxation options.

Cleanliness & Room Comfort
The hotel receives consistent commendation for its spotless cleanliness throughout, from common areas to individual rooms. Guests frequently describe the rooms as spacious, modern, and newly renovated, featuring elegant design and bright interiors. The comfortable beds are often highlighted, with the option to select from a diverse pillow menu further enhancing sleep quality. Bathrooms are typically large, modern, and well-appointed, often featuring impressive rain showers or multi-jet systems. While most guests found their rooms quiet, some reported street noise, particularly in sea-view rooms during early mornings, or occasional construction noise from nearby. Air conditioning functionality can be seasonal, which some guests noted led to warmer rooms outside peak summer.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, abundant, and varied, offering a wide selection of high-quality items. Guests appreciate the fresh and beautifully presented options, which include both sweet and savory choices. Highlights often mentioned are freshly baked cakes, pastries, pancakes, and fresh fruit, alongside local specialties like focaccia and Ligurian olives. The breakfast is served in a bright room, with some guests enjoying the option of a terrace with a sea view. Additionally, the hotel features an elegant downstairs lounge bar that serves well-crafted cocktails, providing another pleasant dining and social experience for guests.

Location & Accessibility
The hotel boasts a prime and strategic location in Rapallo, situated directly on the seafront promenade and within easy walking distance of the historic center, shops, and numerous restaurants. Its proximity to key transportation hubs is a significant advantage, being just a short walk (5-10 minutes) from the train station and the ferry pier, offering convenient access to popular destinations like Portofino and Santa Margherita. Parking is available nearby, with a public parking lot directly opposite the hotel, and guests can often benefit from a discounted rate or valet service arranged through the hotel. However, guests should be aware of potential parking restrictions on market days.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to ensure a pleasant stay, from a quick check-in process to providing valuable local tips and recommendations for restaurants and attractions. Many guests appreciate the multilingual capabilities of the reception team, which facilitates smooth communication. The housekeeping staff is also commended for their impeccable cleanliness and daily room maintenance. Overall, the dedication of the entire team, including those in the breakfast room and the Sky Bar, contributes significantly to the positive guest experience, making visitors feel truly welcome and cared for.

Additional Information
The hotel maintains a welcoming pet-friendly policy, even providing a special welcome set for canine companions, including a bowl, blanket, and mat. Guests can enjoy the convenience of a digital newsstand accessible via the hotel's Wi-Fi. While the hotel offers a private spa, some guests noted it is small but pleasant. It's important to be aware that air conditioning operation may be seasonal, potentially leading to warmer room temperatures outside of peak summer months. Some reviews mentioned minor inconsistencies in toiletries provided, such as a lack of reserve toilet rolls or slippers. Additionally, guests using Smartbox vouchers occasionally found the room cost to be higher compared to other direct booking offers.