Bicycle Street Inn and Suites

The hotel offers a memorable stay, distinguished by its prime waterfront location directly across from the ferry docks, providing guests with unparalleled convenience and picturesque views of the harbor. This makes it an ideal choice for couples seeking a romantic getaway, families looking for convenience and comfort, and sightseers eager to explore the island. Guests consistently praise the hotel's impeccable cleanliness, comfortable accommodations, and the exceptional service provided by its staff, who often go above and beyond. The hotel's modern and updated aesthetic also contributes significantly to a pleasant experience. Its central location places shops, restaurants, and island activities just steps away, enhancing the overall experience. To ensure the best experience, guests are advised to carefully review room descriptions, especially for waterfront or balcony rooms, as views can vary, and consider requesting a room on a higher floor for optimal vistas.

Facilities & Amenities
The hotel provides several convenient facilities and amenities that significantly enhance the guest experience. A highly praised feature is the secure indoor bike storage, which is particularly valued by guests who bring their own bicycles, offering a safe and dry place to keep them protected from the elements. Most rooms are thoughtfully equipped with modern conveniences such as a mini-fridge, a microwave, and a coffee maker, allowing guests the flexibility to store snacks and beverages or prepare simple meals at their leisure. While a fitness center is available for those wishing to exercise, some guests noted it was rather small and had limited equipment. Similarly, while Wi-Fi is provided throughout the property, a few guests reported occasional issues with connectivity or the login process. The hotel also features an elevator for easy access to different floors, though some found it to be slow, especially when used to access the bike storage area.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness, noting that rooms are spotless and well-maintained, often smelling fresh upon arrival. The beds receive high praise for their comfort, with many guests highlighting the quality of the pillows, blankets, and sheets, ensuring a restful night's sleep. Rooms are generally described as spacious, modern, and tastefully decorated, often featuring newly furnished interiors. However, feedback on room condition can be mixed depending on the specific room type; some "atrium" or "mezzanine" rooms are noted for lacking natural light or airflow, with windows opening to interior spaces. Noise levels are also varied; while many rooms are surprisingly quiet despite the central location, some guests in waterfront or main street rooms experienced noise from the ferry docks or nearby establishments, particularly at night. Bathrooms are typically described as large, modern, and very clean, often featuring spacious showers and good water pressure, though a few guests mentioned minor maintenance issues or a lack of a bathtub.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, offering unparalleled convenience for guests. Situated directly across from the Shepler’s Ferry dock, it provides effortless access upon arrival and departure, with luggage handling services making the transition seamless. This prime position places guests right in the heart of downtown, within easy walking distance of numerous shops, restaurants, and popular island attractions. Guests appreciate being able to step out of the hotel and immediately immerse themselves in the vibrant activity of Main Street. The hotel's accessibility to everything makes it an ideal base for exploring the island on foot or by bicycle, with many key points of interest just a short stroll away. While the central location means proximity to bustling areas, many guests found their rooms to be surprisingly quiet, allowing for a peaceful retreat after a day of exploration.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, standing out as a major highlight of the guest experience. Guests frequently commend the team for being exceptionally friendly, polite, and helpful, often going above and beyond to ensure a pleasant stay. The check-in and check-out process is described as quick, efficient, and seamless, contributing to a stress-free arrival and departure. A particularly appreciated service is the luggage handling, where porters efficiently transport bags directly from the ferry to the guest rooms upon arrival and back to the ferry upon departure, eliminating any hassle for travelers. Many guests also noted thoughtful special touches, such as birthday surprises, anniversary gifts, or complimentary treats like taffy and wine, which made their stays feel personalized and memorable. The staff's attentiveness and willingness to assist with requests, from extra towels to local recommendations, are frequently praised, creating a welcoming and supportive environment.

Additional Information
Guests should be aware that the hotel operates across multiple buildings, which are all conveniently located in the same general area, though this can sometimes cause initial confusion. A recurring theme in reviews pertains to room type expectations, particularly concerning "waterfront" or "balcony" rooms; while some offer stunning views, others may have partially obstructed views of the ferry docks or main street, or even face interior spaces with limited natural light, such as the "atrium" or "mezzanine" rooms. It is advisable to clarify the exact view and window situation when booking to avoid disappointment. The hotel thoughtfully provides complimentary bottles of wine and evening snacks or taffy, which are highly appreciated by guests as a welcoming gesture. While the hotel is generally not pet-friendly, some guests expressed a wish for a policy that would allow them to bring their dogs. The hotel also offers discounts for bike rentals at a nearby shop, adding to the convenience for those wishing to explore the island on two wheels.