Hotel Bloemendal

The hotel offers a unique and memorable experience, with many guests praising its magnificent castle-like appearance and historic ambiance. It is often described as a beautiful building or even a palace, featuring exquisite design and gorgeous interior decorations that create a luxurious and stylish atmosphere. The property's stunning gardens and green surroundings contribute to a relaxed and quiet setting, making it an ideal choice for those seeking a quiet getaway or a romantic escape. Couples can enjoy the serene environment and fine dining, while families appreciate the spacious rooms and thoughtful touches like children's activities. The hotel is also well-suited for sightseers due to its central location. To ensure a seamless stay, guests are advised to make restaurant reservations in advance, especially for dinner, and be aware that some renovations may be ongoing.

Facilities & Amenities
Guests frequently comment on the hotel's facilities, though some aspects receive mixed feedback. The wellness area or spa is a notable feature, with many expressing anticipation for its full completion, as it has been under renovation for some time. While the hotel offers a beautiful setting, some guests note the absence of a dedicated gym or sauna, suggesting these would be welcome additions. A recurring point of feedback concerns in-room amenities, with several guests mentioning the lack of complimentary bottled water and often finding the mini-bar empty. Some also reported issues with the elevator, describing it as problematic. On a positive note, the availability of car charging points is appreciated by those traveling with electric vehicles, though more points would be beneficial during busy periods.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and the overall comfort of its accommodations. Many guests highlight the spacious rooms, often featuring high ceilings, large windows, and elegant furnishings. The bathrooms are frequently described as beautiful, modern, and well-appointed, often including both a bath and a separate shower, with some even boasting a spa tub. A separate toilet is also a welcome feature for many. However, there are some recurring issues: some guests experienced mattress problems, describing them as saggy, crooked, or having toppers that slide off. Noise can also be a concern, with reports of slamming doors and sounds from upstairs toilets or showers. Other minor issues include dim lighting in some rooms or bathrooms, a persistent smoke smell in one instance, and occasional reports of smelly drains or unpleasant odors from toilets.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the breakfast, which is consistently described as excellent, extensive, and of very good quality, offering a wide variety of choices including special dishes and egg options served at the table. While highly praised, some guests find the Sunday breakfast can be quite busy. The restaurant offers a culinary menu and fine dining, with the food often described as delicious and surprising, though a few guests found the menu less varied for longer stays or the portions somewhat small. The bar is noted for its cozy ambiance and good cocktails, though some guests experienced issues with its opening times or found it booked out. Room service received mixed feedback, with some noting a limited variety or issues with the room service app, and some guests were unable to get food without a prior restaurant reservation.

Location & Accessibility
The hotel boasts a superb location, often described as central and picturesque, set within beautiful grounds and a stunning garden. It provides a quiet and relaxed atmosphere, making it an ideal base for walks and exploring the surrounding area. Guests appreciate its proximity to main attractions, restaurants, and shops, many of which are within walking distance. The hotel also offers convenient parking facilities, including free parking for many, and is well-connected to public transport, with a bus stop directly in front for easy access to nearby cities like Aachen. However, some guests noted that while the hotel itself is lovely, the immediate surroundings might lack diverse dining options within walking distance, and one mentioned a nearby gas station with a large light advertisement.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight their attentiveness and willingness to go above and beyond, such as making special occasions memorable. The check-in process is often described as quick and efficient. However, feedback on service is not entirely uniform; while most interactions are positive, some guests reported instances of staff being less friendly or lacking passion, and a few encountered specific issues like miscommunication regarding billing or discount codes. There were also isolated reports of staff being perceived as rude or unaccommodating, particularly concerning dinner service or assistance with luggage for older guests. Despite these isolated incidents, the overall sentiment points to a dedicated and welcoming team.

Additional Information
The hotel is pet-friendly, with some guests appreciating thoughtful touches like treats provided for their furry companions. However, finding suitable outdoor areas for pets nearby can be a challenge. Guests should be aware that renovations or construction work may be ongoing, which some found to be a source of noise, particularly in the mornings, and noted that this information was not always disclosed at the time of booking. The hotel offers unique seasonal touches, such as beautiful Christmas decorations and a charming tradition for children involving filling shoes. There were also instances of issues with hotel policies, such as a discount code requiring prior notification for use, which was not clearly stated, and a lack of complimentary in-room water bottles.