Boardwalk One

This hotel is highly regarded for its prime location directly on the boardwalk, offering guests unparalleled access to the beach and ocean views. Its signature feature is its exceptional proximity to key attractions, making it an ideal choice for families seeking convenience and sightseers eager to explore the area on foot. Guests frequently highlight the spacious accommodations, often equipped with kitchenettes, which contribute to a comfortable stay. While the hotel's age is a recurring theme, the generally friendly staff and the overall value are often praised. For an enhanced experience, guests are advised to manage expectations regarding the hotel's dated appearance and be aware of the specific policies related to its timeshare nature, which can affect room assignments and services.

Facilities & Amenities
The hotel offers practical kitchenette facilities within its rooms, which many guests find to be a significant convenience, providing ample space and basic cooking essentials like pots and pans. While the outdoor pool is noted by some as being quite small, it serves as a pleasant alternative to the beach for relaxation. Guests should be aware that laundry facilities are available but are limited, with specific operating hours. The hotel also provides free Wi-Fi, ensuring guests can stay connected during their visit. However, some guests noted that the TVs in the rooms are small and primarily offer Roku access, which may not suit all preferences.

Cleanliness & Room Comfort
Guest feedback on cleanliness is mixed, with some finding their rooms clean upon arrival, while a significant number reported issues such as sand on floors, dust, mildew smells, and general grime, occasionally requiring re-cleaning by staff. The room condition is frequently described as dated and in need of renovation, impacting the overall aesthetic. A consistent point of concern is the bed comfort, with many guests finding the mattresses thin, hard, lumpy, and generally uncomfortable, including the Murphy beds. Noise levels from thin walls and upstairs neighbors were also mentioned. Furthermore, some bathrooms exhibited issues like mold, slow drains, or unstable tubs, and the air conditioning was occasionally reported as loud or ineffective.

Location & Accessibility
The hotel's central location directly on the boardwalk is overwhelmingly praised as its strongest asset, providing immediate beach access and stunning ocean views. Guests appreciate being within easy walking distance of numerous attractions, restaurants, and entertainment options, making it convenient for exploring the area without needing a car. However, parking is a significant challenge and a frequent source of frustration for guests. Available parking is often limited, with some spots located two blocks away, and the on-site garage has very low clearance, making it unsuitable for larger vehicles. This often leads to additional costs for off-site parking or inconvenience.

Staff & Service
The staff at the hotel, particularly the front desk and office personnel, consistently receive high praise for being friendly, helpful, and accommodating. Guests appreciate their professionalism and willingness to assist with inquiries and issues. The check-in process is generally described as easy, though some guests experienced delays or complications, occasionally due to room assignment issues. However, the hotel's customer service related to booking changes, especially those stemming from its timeshare operations, received negative feedback from some guests who faced last-minute cancellations or unexpected room reassignments. The towel exchange policy is also noted as being limited to specific days of the week, which can be inconvenient for longer stays.

Additional Information
Guests should be aware that the property operates as a timeshare facility, which can lead to specific operational policies. This often means guests may be required to switch rooms during their stay, particularly on weekends, which some found inconvenient. Furthermore, guests are typically expected to perform certain departure requirements, such as stripping linens from beds and taking out their own trash. The hotel has a specific towel exchange policy, limiting fresh towels to certain days of the week, which differs from standard hotel practices. Some rooms feature shared balconies, which, while offering views, can sometimes be less private and prone to being dirty due to bird activity.