Boyne Mountain

The resort offers a memorable experience, highlighted by the iconic Sky Bridge which provides stunning views and a unique attraction, especially when illuminated at night. Guests also appreciate the convenient ski-in/ski-out access available from certain accommodations, such as Chalet Edelweiss. The property is consistently praised for its extensive amenities, a wide array of activities suitable for all seasons, the consistently friendly and helpful staff, and a high standard of cleanliness throughout. This destination is ideal for families seeking a diverse vacation with options like skiing, zip-lining, and lake access, skiers looking for direct slope access, adventure seekers eager to explore various outdoor pursuits, and couples desiring a relaxing and engaging getaway. To enhance your stay, it is advisable to plan ahead for dining, as options can be limited on certain days or for specific dietary needs. Additionally, guests should check activity schedules, as some, like ski classes, may not be available mid-week.

Facilities & Amenities
The resort boasts an impressive array of facilities designed for relaxation and recreation. Guests particularly love the spacious and clean outdoor pool and hot tubs, which are noted for being hot and accessible year-round. A well-equipped gym with ample equipment is available for fitness enthusiasts. Many accommodations feature cozy fireplaces and private jacuzzis, enhancing the comfort of the stay. For those seeking wellness, saunas are available, notably in the Chalet Edelweiss. The iconic Sky Bridge and its accompanying chairlift are highlighted as must-see attractions, providing unique views and experiences. The property also offers various lawn games and access to a lake for activities like canoeing. Skiers appreciate the close proximity to ski lifts. For convenience, the resort utilizes a card-only payment system, though conversion machines are available for cash. Some guests noted that certain privately rented units may not have access to all resort pools or hot tubs.

Cleanliness & Room Comfort
Guests consistently praise the high standard of cleanliness throughout the resort, with many rooms and condos described as spotless and well-maintained. The rooms are generally found to be very comfortable and often spacious, with some featuring a separate living area and a kitchenette or well-stocked kitchen. In-room amenities frequently mentioned include cozy fireplaces and private jacuzzis, contributing to a relaxing atmosphere. Some guests appreciate the option of windows that could open and the privacy offered by certain patio areas, along with beautiful views. However, feedback on bed comfort is mixed; while many find them comfortable, some guests felt the beds could be improved given the nightly rate. A few older rooms in the main lodge were noted as being dated, and isolated issues like a non-functional fireplace or jacuzzi tub, or a curtain that wouldn't fully open, were reported. Some specific units lacked practical features like hooks for gear or a bench for boots.

Dining & Food Quality
The resort offers a variety of dining options, with many guests finding the overall food and drinks to be excellent. The restaurant Everitts is specifically highlighted for its wonderful food and great service. However, feedback on dining is mixed regarding value and availability. While there are numerous choices within the resort area, some guests noted that dining options can be limited, particularly on certain days like Tuesdays, or for specific dietary needs such as vegetarian or gluten/dairy-free requirements. Many guests found the food to be expensive and some restaurants quite busy. A common point of contention is that breakfast is not included with the room rate, and some guests felt the cost for a subpar breakfast was excessive. Despite these points, the availability of diverse food options and the scenic beauty surrounding the dining areas are appreciated.

Location & Accessibility
The resort's location is a significant draw, offering convenient access to a wide range of activities and attractions. Many accommodations, such as Chalet Edelweiss, provide direct ski-in/ski-out access right from the building, placing guests immediately on the slopes. The main lodge is noted for its central location, allowing guests to easily walk to the village and other amenities. The resort is also well-situated near Boyne City and Petoskey, and offers proximity to various lakes, including access to a beach at Deer Lake. While some areas are described as being tucked away from tourists, providing a sense of privacy, guests should be aware that navigating the expansive property can involve lots of walking, including from the parking lot to the hotel, which some found challenging, especially for those with physical disabilities or in units with many stairs. Some guests also noted limitations on the number of available parking spots for certain rentals.

Staff & Service
The resort's staff consistently receives high praise for their friendliness, helpfulness, and overall attentiveness. Many guests highlight the staff's willingness to go "above and beyond" and their ability to openly share knowledge about the resort, enhancing the guest experience. The check-in process is often described as seamless and efficient, with staff even offering to deliver keys to guests waiting in designated areas. Housekeeping is frequently commended for being wonderful, friendly, and accommodating, ensuring rooms are clean and well-maintained. Guests appreciate services like luggage movers who assist with belongings. While the majority of interactions are positive, a few guests reported feeling they received a "run around" when asking for directions to certain activities or experienced a lack of flexibility from the front desk during an emergency, receiving a "pre-recorded answer" about gift shop hours for essential items. Despite these isolated incidents, the staff's commitment to providing excellent customer service is a recurring theme.

Additional Information
Guests should be aware of several practical aspects to enhance their stay. The resort operates on a card-only payment system, though cash conversion machines are available for convenience. For those planning to learn, it's important to note that ski classes may not be offered during the middle of the week. Some guests experienced power failures at the lodge, though these were isolated incidents. It's crucial for guests booking through third parties or staying in privately owned units to confirm pool access, as some rentals are not part of the main resort and do not include this amenity. For self-catering accommodations, guests recommend bringing essential kitchen condiments like spices and olive oil. Additionally, some privately rented condos may lack clear printed instructions for amenities like the pool, TV, hot tub, or internet. The resort also offers unique experiences such as nighttime s'mores by the fire and various horseback riding and zip-lining activities.