Buckeye Inn Express

This hotel primarily caters to budget travelers and those seeking an extremely low-cost accommodation option, often as a last resort. While a small number of guests found their rooms to be clean and comfortable, the overwhelming majority reported significant issues with overall cleanliness, maintenance, and safety. The hotel's most notable feature is its affordability, which for some, outweighs the numerous reported deficiencies. Guests should manage their expectations accordingly and be prepared for potential inconveniences. It is advisable to thoroughly inspect the assigned room upon arrival and consider bringing personal cleaning supplies to ensure a more comfortable stay.

Facilities & Amenities
The hotel generally lacks many standard amenities, with guests frequently noting the absence of an elevator, which poses a significant challenge for those with mobility issues or heavy luggage. Many rooms are not equipped with a microwave or refrigerator, leading to inconvenience for guests. There are widespread complaints about the lack of hot water in rooms and non-functional televisions. The Wi-Fi service is often reported as unreliable or non-existent. Furthermore, the property lacks a swimming pool and a fitness center, contrary to some expectations. Security is a major concern, with numerous reports of broken door locks, unsecured external doors, and a reliance on keypad entry systems that are often problematic. The lobby and hallways are frequently described as dirty, unkempt, and emitting unpleasant odors.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is predominantly negative, with many describing conditions as unsanitary and filthy. Common complaints include stained linens and towels, burn holes in bedding, and pervasive pest infestations, specifically mentioning roaches, bed bugs, ants, and mice. Rooms are often reported to have strong, unpleasant odors, such as mustiness, stale smoke, or urine. Maintenance issues are widespread, including non-functional air conditioning, wobbly toilets, clogged sinks, leaking fixtures, and mold in bathrooms. Walls and ceilings frequently show signs of disrepair, with holes and peeling paint. Noise levels are also a recurring issue, stemming from loud AC units, slamming doors, and disturbances from other guests. While a few guests found the beds comfortable, many reported them as old or hard.

Location & Accessibility
The hotel's location receives mixed reviews; some guests found it convenient for their specific travel needs, while others described it as being in a less desirable or sketchy area. A common complaint is that the hotel is hard to find, with confusing signage and access roads that make navigation difficult for first-time visitors. Parking is frequently cited as a challenge, with limited availability near entrances and an overall unsettling atmosphere in the parking lot. The property's layout can also be confusing, and its proximity to public transportation or major attractions is not consistently highlighted as a benefit by guests.

Staff & Service
Feedback regarding staff and service is highly varied. While some guests reported positive interactions, describing staff as kind and helpful or accommodating, particularly at the front desk, a significant number of reviews highlight negative experiences. Many guests encountered rude or unresponsive service, particularly when attempting to resolve issues. Common problems include lost reservations, slow check-in processes, and difficulties obtaining refunds for unsatisfactory stays. Housekeeping services are frequently criticized, with reports of rooms not being properly cleaned or maintained. The overall impression of service is inconsistent, with a notable disparity between positive and negative encounters.

Additional Information
Guests should be aware of an unexpected deposit ranging from $75 to $125, which is often required upon check-in and can be difficult to retrieve. The hotel utilizes a keypad entry system for rooms, which some guests found inconvenient or unreliable compared to traditional key cards. There are frequent observations of unattended children and numerous individuals appearing to reside long-term at the property, contributing to a unique and sometimes unsettling atmosphere. The hotel is noted for its general lack of amenities, with some guests reporting that even basic items like toiletries are not consistently provided.