Guests traveling with pets can enjoy a hassle-free stay, as the hotel welcomes furry companions.
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Guests can enjoy a refreshing swim in the rooftop pool while taking in panoramic views of the city.
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Host events in the ballroom or utilize the conference space, perfect for business or celebrations.
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Savor fusion cuisine and international dishes in a vibrant, late 60's Havana-themed restaurant.
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The breakfast buffet offers a wide variety of tasty options, ensuring a satisfying start to the day.
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Stay active in the fitness center, equipped for a complete workout routine.
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Guests consistently praise the staff's friendliness, helpfulness, and dedication to providing excellent service.
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The hotel's location provides easy access to nearby restaurants, supermarkets, and other businesses.
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Guests consistently highlight the hotel's commitment to cleanliness, ensuring a comfortable and pleasant stay.
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Unwind with beauty treatments and massages at the full-service spa, or relax in the outdoor hot tub.
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This AI summary is just meant to provide a quick overview. Consider checking important info with the property.
The hotel offers a memorable stay, largely due to its central location that provides easy access to the city's vibrant core, and its spacious, comfortable rooms that often exceed expectations. Guests frequently highlight the hotel's commitment to cleanliness, the exceptional friendliness of the staff, and the quality of the breakfast. It is an ideal choice for sightseers and business travelers who appreciate convenience and attentive service, with many finding it a preferred choice for repeat visits. Families will find the ample room sizes and secure parking beneficial, while couples can enjoy a relaxing retreat with good dining options nearby. To enhance your experience, consider requesting a recently renovated room for the best comfort, and be aware that rooms facing the street might experience noise from nearby bars, though some rooms offer good soundproofing.
Facilities & Amenities
The hotel features a rooftop pool that many guests find refreshing and appreciate for its views, though some note it can be small or occasionally closed for maintenance, and music can sometimes be loud. The fitness center is available for guests, but several reviews indicate it is outdated, requires better cleaning, and may have broken equipment like a non-functional TV. While Wi-Fi is generally available, some guests report issues with slow or unreliable connections. Parking is a significant convenience, described as secure and ample, though some guests mention it is not always guaranteed. Access within the hotel can involve navigating stairs to reach certain rooms, which might be challenging for guests with mobility issues, and some areas show signs of needing general maintenance.
Cleanliness & Room Comfort
Guests generally praise the cleanliness of the rooms, often describing them as neat, tidy, and well-maintained, with special mention of the comfortable beds and quality linens ensuring a restful sleep. However, some reviews note isolated issues such as unpleasant bathroom smells, the presence of bugs or cockroaches, dust, or hairs, and occasional lapses in daily room cleaning. Room sizes vary, with many suites being spacious and well-decorated, though some standard rooms are described as small. Noise levels can be a concern, particularly from nearby bars at night, but many rooms are equipped with anti-noise windows or effective air conditioning to mitigate this, though the AC itself can sometimes be noisy or have issues like leaking or poor functionality. Hot water pressure in showers can also be inconsistent.
Dining & Food Quality
The breakfast consistently receives high praise, described as varied, delicious, and complete, often featuring local specialties and the option for eggs cooked to order. Most guests find the buffet substantial, though some mention that the variety can be limited over multiple days or that popular items like fruit run out if not accessed early. The hotel's restaurant offers good food for lunch and dinner, with many finding the quality excellent and the prices reasonable. However, a few guests note a limited buffet selection or a lack of vegetarian options. The bar service receives mixed feedback, with some guests finding the drinks unsatisfactory or encountering unusual policies, such as needing to purchase an entire bottle of certain spirits.
Location & Accessibility
The hotel boasts an excellent central location, making it a prime choice for guests seeking convenience. It is situated within easy walking distance to numerous restaurants, shopping areas, and the city center, providing a vibrant atmosphere. The neighborhood is generally considered safe and lively, offering quick access to main roads and various attractions. While the proximity to bars contributes to the area's vibrancy, it can also lead to street noise at night, which some guests find disruptive. Parking is available and often described as secure and ample, though a few reviews indicate that spaces can be limited or not always guaranteed for all guests, which is an important consideration for those traveling by car.
Staff & Service
The staff at the hotel consistently receives outstanding praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight their helpfulness, willingness to accommodate requests, and overall courteous demeanor, from the front desk to restaurant and bell services. Many appreciate the quick check-in process and the staff's efforts to assist with early arrivals or luggage storage. While most experiences are positive, a few guests have reported isolated instances of less welcoming or even rude behavior from some reception staff, or issues with reservation accuracy. Housekeeping is generally efficient, though some reviews mention minor oversights like missing toilet paper or charged amenities not being clearly explained.
Additional Information
Guests should be aware that certain in-room amenities, such as toiletries beyond basic soap, are often charged separately, which is not always clearly communicated. The hotel offers apartment-style rooms that are notably spacious and may include conveniences like a washing machine, providing a home-like feel for longer stays. While some suites feature a jacuzzi, several reviews indicate recurring issues with their functionality, including poor water pressure or unpleasant odors, suggesting these features may not always be reliable. The hotel also has a pet-friendly policy, which is appreciated by guests traveling with animals. Some guests have experienced noise from ongoing remodeling or construction during their stay, which can impact comfort during the day.
Yes, Hotel Buena Vista offers 2 pool areas.
Yes, Hotel Buena Vista has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Hotel Buena Vista provides Parking, Accessible parking for guests.
Check-in at Hotel Buena Vista is available from: . Check-out time is by .
Hotel Buena Vista is located at Calle 34, 32-34, 680001, Bucaramanga, Colombia.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.