Cameron House

This hotel is celebrated for its stunning location on Loch Lomond, offering breathtaking views that create a memorable backdrop for any stay. Its signature feature is its picturesque setting, making it an ideal destination for couples seeking a romantic escape, families looking for engaging activities, and sightseers eager to explore the natural beauty of the area. Guests consistently highlight the exceptional staff and attentive service, the excellent food quality, and the spacious, comfortable rooms. The extensive range of facilities further enhances the experience, providing diverse options for relaxation and recreation. To make the most of your visit, it is advisable to book dining reservations and spa treatments well in advance, and consider requesting a room with a loch view for an even more immersive experience.

Facilities & Amenities
The hotel offers a wide array of facilities, though guest experiences can vary. The indoor pool area is generally well-regarded, featuring a slide, jacuzzi, sauna, and steam room, making it popular with families, though some guests found it busy and noisy. The fitness center is consistently praised for being well-equipped. The spa, located off-site, receives mixed feedback; while some found it relaxing, others reported closures, maintenance issues, overcrowding, and a lack of hot water in showers, despite the additional cost for access. The property also boasts several bars and a unique, posh cinema, providing diverse entertainment options. Additionally, a variety of outdoor activities such as bike riding, boat tours, and golf are available, contributing to a resort-like atmosphere.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, modern, and comfortable, often highlighting the comfortable beds that ensure a restful night's sleep. Many rooms offer desirable loch views, enhancing the overall ambiance. However, feedback on cleanliness is mixed; while some rooms are described as immaculate, others reported minor issues such as dust on surfaces, glitter on floors, or even stained towels. Some guests noted a lack of basic amenities like soap dishes or cosmetic tissues, and occasional issues with non-functional lights or cracked sinks. Noise levels are typically low, contributing to a peaceful stay, though some guests experienced noise transfer through connecting doors or from outdoor groundskeeping activities.

Dining & Food Quality
The breakfast consistently receives high praise for its excellent quality, variety, and extensive selection of cooked and continental items, often described as a highlight of the stay, though it can be crowded during peak times. The Cameron Grill is frequently commended for its excellent food, despite some finding it pricey or experiencing slow service. Feedback on La Vista (formerly the Boathouse) is varied, with some guests enjoying the superb food and decor, while others found the quality inconsistent or the service lacking. The Tavern Bar is noted for its pub-style food but often receives criticism for poor service and long waits. The Great Scots Bar is appreciated for its ambiance and whisky selection, but service can be slow. Afternoon tea garners highly mixed reviews, with some finding it delightful and others disappointing in quality and service.

Location & Accessibility
The hotel's central location directly on the shores of Loch Lomond is a significant draw, offering stunning views and immediate access to the loch's natural beauty. Guests appreciate its proximity to Balloch, which is within walking distance, and its convenient access to Glasgow Airport and the city center via public transport. The extensive grounds are ideal for walks, though some areas are noted for being less well-maintained or poorly lit at night. Parking is available, including valet parking, but guests have reported inconsistencies with valet availability and the main car park being a considerable distance from the entrance, sometimes with potholes, making arrival with luggage challenging.

Staff & Service
The friendly staff are a standout feature, consistently praised for their helpfulness, attentiveness, and welcoming demeanor, often going above and beyond to ensure a pleasant stay. Many guests highlight the staff's professionalism and willingness to assist with various requests. However, the check-in and check-out processes can be inconsistent, with some guests experiencing long queues, rushed interactions, or issues with booking and payment. While housekeeping is generally efficient, some guests reported delays in receiving requested items. Valet service, though appreciated when available, is sometimes noted for its absence or slowness. Service in the bars and restaurants can also be inconsistent, with instances of slow service or missed orders, often attributed to understaffing during busy periods.

Additional Information
Guests should be aware of several important aspects that impact the overall experience. The hotel's pet-friendly policy allows dogs, but comes with a significant fee and strict rules, and there are no dedicated areas for dogs during breakfast. A recurring theme is overcrowding, especially on weekends and during events like weddings, which can lead to long waits for dining, spa access, and a less tranquil atmosphere than some guests expect, feeling more like a family resort. Lodge guests frequently report unexpectedly high electricity charges, which are not always clearly communicated upfront, leading to discomfort or frugality. Furthermore, spa closures or ongoing maintenance issues are sometimes not disclosed at the time of booking, causing disappointment for guests planning to use these facilities.