Campanile Hull

The hotel offers a motel-style setup with individual room entrances, making it a unique and convenient option for budget travelers and those seeking a straightforward stay. Its central location is a significant advantage, particularly for event-goers and sightseers looking to explore the city on foot. While some aspects of the hotel are noted as dated, guests consistently highlight the friendly and helpful staff as a major positive. For a more comfortable experience, it is advisable to request a room away from the main road to minimize noise, and be prepared for a basic but functional accommodation.

Facilities & Amenities
The hotel provides free Wi-Fi and ample on-site parking, though guests should be aware that parking is now chargeable. While there is no longer a full restaurant, some reviews mention a bar area, though its stock may be limited. The hotel's design, with rooms resembling small chalets and individual entrances, is a distinctive feature. Some rooms include a wardrobe and tea and coffee making facilities, which are appreciated by guests. However, the overall impression is that the facilities are basic and could benefit from modernization.

Cleanliness & Room Comfort
Most guests find the rooms to be clean, though some describe them as tired or outdated. The beds receive mixed feedback; many guests report them as uncomfortable with springs poking through, while others found them adequate for a short stay. Pillows are often described as thin, with only one provided per bed. Some rooms are noted to have issues with poor ventilation, dust, or a stale smell. While hot water is generally available, some guests experienced issues with lukewarm water. Bathroom cleanliness is generally acceptable, with some mentioning spacious bathrooms and hot showers, though issues like flickering lights and damaged fixtures are also reported. Noise levels from the busy road are a recurring concern for light sleepers, despite some rooms having window shutters or being located away from the main road.

Dining & Food Quality
The hotel no longer offers a full breakfast or restaurant service, a change that has disappointed many guests. While some reviews mention the availability of a breakfast panini or basic pizza options, the lack of a comprehensive dining experience is a consistent point of feedback. Guests are advised to seek dining options outside the hotel, with many pubs and restaurants located within walking distance.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for accessing Hull city center, shops, restaurants, and attractions like Connexin Live and the New Theatre. It is also within walking distance of the train station and bus links, facilitating easy travel. On-site parking is available and generally considered secure, though it is now a chargeable service. Some guests note that the hotel is situated near a busy road, which can contribute to noise, and that the immediate surrounding area can be perceived as rough by some.

Staff & Service
The staff consistently receive high praise for being friendly, helpful, and attentive. Guests appreciate the easy check-in and check-out processes, and the staff's willingness to assist with requests, such as providing extra pillows or addressing room issues. Many reviewers highlight specific staff members for their exceptional service. However, some isolated incidents of perceived rudeness or unhelpfulness from reception staff have been reported.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, though there is an additional charge for pets, and they are not permitted in all areas, such as the bar. There have been instances where guests were asked for photo ID during check-in, which some found unusual. The hotel's exterior is often described as tired or run-down, resembling an American motel, but the interiors are generally found to be clean and functional for the price. Some guests have reported issues with parking charges not being clearly communicated, leading to fines.