Hotel Cancun Bay Resort (Cancun, Mexico)


Hotel Cancun Bay Resort (Cancun, Mexico)

About Cancun Bay Resort

Cancun Bay Resort is situated next to the beach and the ocean and offers a vista of Mujeres Bay. Air-conditioned guestrooms come with either balconies or patios and feature flatscreen TVs with cable channels. Telephones and in-room safes are also included. Free toiletries can be found in the private bathrooms and hairdryers are available upon request. This resort boasts a beachfront pool, as well as a hot tub and a relaxation pool. There are tennis courts on site as well. Wi-Fi is free in public areas and self parking is also provided without charge. El Faisan offers breakfast, lunch and dinner and overlooks the pool. Pina Colada is a poolside restaurant and guests can also enjoy a drink at the Pool Bar and the Jacuzzi Bar. Cancun Bay Resort is within ten miles of Cancun International Airport. Playa Linda and Museo de Arte Popular Mexicano are a ten-minute walk away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Boulevard Kukulcan Km. 3.5, 77500, Cancun, Mexico

Rating overview

  • Location
    Good  7.6 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Good  7.9 / 10

Positive Reviews


A good location

Cancun Bay Resort is well positioned, in that it sits close to a number of restaurants, bars and shops. You can be in the entertainment district with a short walk. The beach is lovely and, if you don't feel like leaving the resort, there is plenty to enjoy, such as the jacuzzi and its bar.


Nicely clean

Everywhere displays a good level of cleanliness at this resort. The guestrooms are comfortable, with decent mattresses and well-functioning air-conditioning. The bathrooms are decent as well.


The customer care is impressive

The staff here are really friendly and attentive. They all speak fluent English as well, so you will have no trouble being understood. The food they serve is of a good quality, especially the Mexican meals, and they offer a wide selection of drinks in the bars too.

Negative Reviews


Staying connected is hard

The Wi-Fi connection at Cancun Bay Resort is pretty hopeless. You are unlikely to be able to connect at all from your guestroom and even in the lobby you'll have a hard time logging on. If you do manage to get online, you might find the connection to be incredibly slow.


Time for an update

Some previous guests have noted that, while clean and tidy, a few areas of the resort are starting to look a little dated and could do with being refreshed.


Prepare for a climb

The lack of elevators at this property means that you might have to climb a number of stairs to get to your room. This may prove particularly troublesome if you are carrying lots of luggage or if you have mobility issues.

All amenities

Property amenities
  1. Elevator
  2. Gym
  3. Parking
  4. Terrace
For children
  1. Cot
  2. Childcare
  3. Playground
Wellness / Spa
  1. Massage
  2. Solarium
  3. Hot tub
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Volleyball
  2. Billiards
  3. Golf course
  4. Fitness
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Boulevard Kukulcan Km. 3.5 , 77500 , Cancun , Mexico
Telephone: +52(998)8495782 | 

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