Candlewood Suites Burlington South by IHG

This hotel stands out for its well-equipped kitchenettes featuring full-size refrigerators, making it an ideal choice for extended stay guests and those who prefer to prepare their own meals. Its pet-friendly policy is another significant draw, with many guests appreciating the dedicated amenities for their furry companions. The hotel consistently receives praise for its overall cleanliness and comfortable accommodations, creating a peaceful and home-like atmosphere. It is particularly well-suited for travelers with pets seeking convenient facilities, families needing space and self-catering options, and work travelers looking for a comfortable base. Couples also find the quiet environment conducive to a relaxing stay. To enhance your experience, consider bringing your preferred coffee as the in-room option receives mixed reviews, and be mindful that the hotel's entrance can be a bit challenging to spot from the main road. Some guests also advise checking the kitchen inventory upon arrival and being aware of potential noise from the in-room ice maker.

Facilities & Amenities
Guests consistently highlight the convenience and utility of the in-room kitchenettes, which are a major draw for longer stays. These are typically well-appointed, featuring full-size refrigerators, dishwashers, and two-burner stovetops, along with essential cookware, dishes, and utensils, enabling guests to prepare their own meals. A significant and highly appreciated amenity is the free laundry facility, allowing guests to wash clothes without extra cost or the need for coins. The hotel also offers a convenient pantry or market area in the lobby, stocked with a variety of food, drinks, and forgotten necessities for purchase. A unique feature is the lending cupboard, where guests can borrow items like blenders, toaster ovens, crockpots, or games. While Wi-Fi is available, some guests have reported it can be slow or spotty at times. Similarly, the in-room TV experience receives mixed feedback, with some noting older models or limited channel availability. The absence of a swimming pool is noted by several guests.

Cleanliness & Room Comfort
The hotel receives widespread commendation for its exceptional cleanliness, with many guests describing rooms as immaculate, spotless, and well-maintained, contributing to a pleasant stay. Most guests find the beds comfortable, ensuring a restful night's sleep, though some have noted them to be a bit firm, and pillows occasionally flat. The spacious rooms are frequently praised for their thoughtful layout, often resembling a studio apartment with distinct living and sleeping areas, and some even include a recliner. The in-room kitchenette with a full-size fridge adds significantly to the comfort, providing a home-like feel. While generally quiet, some guests have reported varying noise levels, including occasional sounds from nearby trains or the in-room ice maker. The bathroom facilities are typically clean and functional, with many appreciating the good shower pressure, though one guest mentioned a soft bathtub. Some older reviews mention dated carpets or interiors, but recent feedback emphasizes overall upkeep.

Dining & Food Quality
A consistent point of feedback is the absence of complimentary breakfast service, which many guests note as a drawback and advise planning for alternative meal arrangements. The quality of in-room coffee also receives mixed reviews, with some guests finding the instant coffee option unsatisfactory and recommending bringing personal coffee supplies. However, the presence of a well-equipped kitchenette in each room, complete with a full-size refrigerator, stovetop, and microwave, significantly mitigates the lack of on-site dining options. This feature empowers guests to prepare their own meals, which is particularly beneficial for those with dietary restrictions or who prefer home-cooked food. Additionally, the hotel's pantry offers a selection of food and beverage items for purchase, providing a convenient solution for snacks or quick meals without needing to leave the property.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it easily accessible from the highway and placing guests within close proximity to numerous restaurants and shopping areas, many within walking distance. Its position set back from the main road contributes to a generally quiet environment, despite being so close to amenities. Guests appreciate the ample and well-lit parking available on-site, which adds to the ease of their stay. The hotel serves as an excellent base for exploring regional attractions such as the North Cascades National Park, the San Juan Islands, and local events like the tulip festival or soccer tournaments. However, some guests have noted that the hotel's entrance can be difficult to spot from the road, suggesting improved signage would be beneficial for first-time visitors. While not directly mentioned, its proximity to major roads implies good access to public transportation if needed.

Staff & Service
The hotel's friendly staff consistently receives high praise for their helpful and welcoming demeanor, with many guests highlighting their willingness to go above and beyond to assist with local information or specific requests. Guests frequently commend the attentive service provided by the front desk team, contributing to a positive overall experience. The check-in process is generally described as quick check-in and efficient, though a few guests have reported instances of rooms not being ready upon early arrival or perceived unfriendliness during check-out. The hotel's pet-friendly service is particularly well-regarded, with staff being accommodating towards guests with animals and providing a clean, well-stocked pet area. While most interactions are positive, some isolated comments mention a lack of engagement from certain staff members or unhelpful responses regarding maintenance issues.

Additional Information
Guests should be aware that while the hotel is generally well-maintained, some reviews indicate that the property is older and could benefit from renovations or an interior update, with mentions of dated carpets in some areas. Despite this, many guests feel the hotel offers good value for the amenities provided, especially considering the spacious rooms and kitchenettes. For those traveling with animals, a pet fee is typically applied, which is a point of note for some guests. While the hotel is part of a major chain, some loyal members have expressed disappointment regarding the lack of acknowledgment for their IHG Rewards status or the absence of a welcome gift upon arrival, suggesting the property may not always adhere to all brand standards in this regard. The hotel's quiet environment and focus on extended-stay features contribute to its unique appeal.