Candlewood Suites Corpus Christi-Spid by IHG

This hotel, featuring kitchenette facilities in many of its rooms, offers a practical option for extended-stay guests and business travelers who appreciate the convenience of preparing their own meals. Its location is frequently highlighted as a key advantage, providing easy access to local attractions and events. While many guests commend the friendly staff for their efforts, the hotel faces significant challenges with room cleanliness and overall maintenance, including frequent issues with elevators and a pervasive musty odor. For families or pet owners, the suite-style accommodations and pet-friendly policy can be appealing, but it is advisable to inspect the room upon arrival and be prepared for potential service interruptions.

Facilities & Amenities
Guests frequently report issues with the hotel's elevators being out of service, often necessitating the use of stairs, which can be inconvenient for some. While the presence of kitchenette facilities, including a microwave, refrigerator, and cooktop, is appreciated by many for extended stays, some guests note that these appliances may be inoperable or lack necessary cooking tools. The hotel also offers free laundry facilities, which is a welcome bonus for longer visits. However, the ice machines are often reported as not working. The pool area is available, though some guests have found it to be dirty or experienced discomfort due to other guests. Parking is generally considered sufficient, but the overall condition of the property suggests a need for significant upgrades.

Cleanliness & Room Comfort
A recurring concern among guests is the pervasive musty smell and general lack of cleanliness throughout the hotel and in the rooms. Many reviews highlight issues such as dirty carpets (sometimes sticky), mold on walls and in bathrooms, and rust stains in bathtubs and on fixtures. Some guests report finding uncleaned areas or items left from previous occupants. While some find the beds comfortable, others mention damp sheets or issues with the overall room condition, including outdated furniture, broken amenities like AC units (leading to warm bedrooms or leaks), TVs, and shower heads. Noise levels can also be an issue, with reports of loud refrigerators or general disturbances. Pests, including cockroaches and fleas, have also been reported by some guests.

Dining & Food Quality
The hotel does not offer a complimentary breakfast, which is a point of disappointment for many guests. Instead, some reviews mention that snacks are available for purchase, and a few guests have noted the presence of freshly baked cookies at check-in. The in-room kitchenette facilities are intended to allow guests to prepare their own meals, mitigating the lack of on-site dining options. However, the functionality and cleanliness of these kitchen areas can vary, with some guests reporting issues with appliances or a lack of basic cooking utensils.

Location & Accessibility
The hotel's central location is consistently praised by guests, offering convenient access to various local attractions, events, and shopping and dining options. Many appreciate its proximity to the beach and downtown areas, making it a suitable base for exploring the city. Parking is generally available and considered adequate by most visitors. However, the frequent issues with the hotel's elevators significantly impact accessibility, particularly for guests with mobility challenges or those traveling with heavy luggage, making upper floors difficult to reach.

Staff & Service
Despite the numerous issues with the hotel's physical condition, many guests commend the staff for their friendliness and helpfulness. Front desk personnel often receive praise for their efforts to assist guests, especially during challenging situations like elevator outages or room issues. However, some guests have reported negative experiences with the check-in process, including long wait times, system malfunctions, or initial unresponsiveness. There are also mentions of difficulties with key cards frequently deactivating. While staff often try to address concerns, some guests express frustration with the responsiveness of maintenance and the overall management's ability to resolve recurring problems, such as cleanliness or room amenity issues.

Additional Information
The hotel is reportedly undergoing renovations and is under new management, which is cited as a reason for many of the current issues but also offers hope for future improvements. Guests should be aware of potential additional fees upon check-in, which have caused confusion for some. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals, though some have noted challenges with finding suitable outdoor areas. Members of the hotel's rewards program have occasionally reported issues with points not being credited or benefits not being fully recognized during their stay.