Candlewood Suites Kansas City Speedway by IHG

The hotel's spacious rooms featuring full kitchenettes are a defining characteristic, making it an excellent choice for extended stays and guests who prefer to prepare their own meals. It caters well to families seeking home-like amenities, budget-conscious travelers looking for value, and those attending local sporting events or business travelers needing convenient access to the area. Guests frequently highlight the friendly and helpful staff, the convenient location near shopping and dining, and the overall cleanliness of the property. While many appreciate the comfortable accommodations, some note that certain areas of the hotel appear dated or could benefit from renovations. Guests should be aware that complimentary breakfast is not typically offered, so planning to utilize the in-room kitchen is advisable. Additionally, confirming room amenities like air conditioning functionality upon arrival can enhance the stay.

Facilities & Amenities
The hotel is well-equipped for longer stays, with a significant number of rooms featuring full kitchenettes that include a refrigerator, microwave, stove-top, dishwasher, and a comprehensive set of dishes and utensils. Guests appreciate the provision of cleaning supplies like dish sponges and soap. A notable amenity is the free laundry service, which is highly valued by guests on extended trips. The fitness center is described as clean and well-equipped with a variety of devices for a full workout. Other conveniences include a vending kiosk and a pantry offering snacks and beverages for purchase. Some rooms also feature recliners for added comfort. However, a common point of feedback is the lack of USB charging ports in the rooms, and some guests noted issues with the ice maker in the freezer.

Cleanliness & Room Comfort
Most guests find the rooms to be clean, spacious, and well-maintained, often noting a fresh smell upon entry. The beds are frequently praised for being comfortable, with many appreciating the soft pillows and high-quality linens that ensure a restful sleep. Large bathrooms with ample space and good products are also highlighted. However, feedback on cleanliness is mixed, with some guests reporting issues such as stained chairs, sagged beds, dirty towels, or trash left in rooms. Some rooms have been described as having a musty or mildewy smell, and there are occasional reports of bug bites. Noise levels from other guests can sometimes be an issue, and some rooms experience problems with poor air conditioning or slow-draining sinks and bathtubs.

Dining & Food Quality
A consistent theme across reviews is the hotel's policy of not offering complimentary breakfast, which is a significant point for many guests, especially given the "extended stay" model. While some reviews mention a "terrible" or "stale" breakfast when it was provided, the primary expectation is that guests will utilize the in-room kitchenettes for their meals. The presence of full kitchens with all necessary appliances and utensils is highly valued, allowing guests to prepare their own food and save on dining out. For quick needs, the hotel offers a pantry with snacks and beverages for purchase, and coffee is often available in the lobby. Many guests appreciate the proximity to numerous restaurants and grocery stores, providing convenient options for dining or stocking up the kitchen.

Location & Accessibility
The hotel boasts a highly convenient location, making it a popular choice for various travelers. It is situated within easy reach of major attractions such as Children's Mercy Park, the Kansas Speedway, and venues for events like the American Royal. Guests appreciate its proximity to extensive shopping areas, including the Legends Outlet Mall, Walmart, and Sam's Club, as well as a wide array of restaurants and fast-food options. The hotel offers easy access to highways, which is beneficial for those passing through or needing to travel around the city. Adequate and often free parking is consistently available, making it convenient for guests with vehicles. The area is generally described as quiet, despite being near busy streets and commercial hubs.

Staff & Service
The staff at the hotel consistently receives high praise for being friendly, polite, helpful, and attentive. Guests frequently highlight the professionalism of the front desk team, who are often commended for their quick check-in process and willingness to accommodate requests, such as early check-ins or room changes. Many reviews mention specific instances of staff going above and beyond, like assisting with lost items or providing local recommendations. The cleaning and maintenance staff are also noted for their attentiveness and ensuring rooms are well-maintained. However, some guests have reported negative experiences, including instances of rude staff, unhelpful responses to booking discrepancies, or staff not being present at the front desk. There were also isolated reports of staff entering rooms before checkout.

Additional Information
As an extended stay property, the hotel operates with certain policies that differ from traditional hotels, such as housekeeping services being less frequent, often only upon request or once a week, requiring guests to exchange towels themselves. The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though finding suitable outdoor areas for pets can sometimes be a challenge. Guests should be aware that the hotel does not typically provide a complimentary breakfast, aligning with its extended-stay model. Some guests noted that the hotel offers loaner items and games, adding to the convenience. While the hotel is generally quiet, some guests reported issues with key card malfunctions requiring frequent resets at the front desk.