Candlewood Suites Mcpherson by IHG

The hotel stands out for its new and clean appearance, offering a welcoming and comfortable environment for guests. Its signature feature is the well-appointed in-room kitchenettes, providing a significant convenience for those preferring to prepare their own meals. This makes it an ideal fit for extended-stay guests, travelers with pets, and families seeking a home-like experience. The spacious rooms and comfortable beds contribute to a restful stay, while the friendly and helpful staff consistently receive high praise. To maximize your comfort, consider utilizing the full kitchen facilities and taking advantage of the complimentary laundry services, especially for longer visits.

Facilities & Amenities
Guests consistently highlight the convenience of the in-room kitchenettes, which are described as well-supplied and a significant advantage, featuring a refrigerator, microwave, stovetop, and sink, with some even including an ice maker. The hotel also offers complimentary coffee available at all hours, which is highly appreciated. A notable amenity is the free laundry room, a great benefit for travelers. For those looking to stay active, a gym or fitness center is available. While most guests find the facilities excellent, some have noted issues with the elevator, particularly for rooms on higher floors, and a few mentioned a single ice machine that was occasionally out of order. The hotel also features a "lending cupboard" with items for purchase, though some guests found these offerings to be limited or overpriced.

Cleanliness & Room Comfort
The hotel receives overwhelming praise for its impeccable cleanliness, with many guests remarking on the fresh smell and spotless condition of the rooms and bathrooms. The beds are consistently described as very comfortable, often with great pillows, ensuring a restful night's sleep. Rooms are generally found to be spacious and well-appointed, providing ample room for guests and their belongings. The bathrooms are highlighted as roomy and well-lit, often featuring convenient soap and shampoo dispensers. Some guests experienced minor issues such as a bathroom ventilation damper causing flapping sounds or a toilet that sprayed water when flushed, but these were isolated. A few guests noted a motion-sensor light in the bathroom that could be disruptive at night.

Dining & Food Quality
The hotel does not typically offer a traditional complimentary breakfast, which is a point of mixed feedback for some guests who expected it. However, the presence of a full kitchen in each room is a significant advantage, allowing guests to prepare their own meals and coffee. The hotel does provide complimentary coffee in the lobby, which is highly rated by guests. For quick needs, a "lending cupboard" is available with snacks and drinks for purchase, though some guests found the selection limited or the items overpriced. This setup caters well to guests who prefer self-catering or have specific dietary needs, offering flexibility rather than a standard dining service.

Location & Accessibility
The hotel boasts a convenient location, often described as being right off the highway or interstate, making it easy to access for travelers. Guests appreciate its proximity to various services, including shopping centers like Walmart, restaurants, and gas stations, often within walking distance or a short drive. The location is also noted for being quiet, despite its easy access to major roads, minimizing road noise. Ample parking is available and generally found to be convenient. This accessibility makes the hotel an excellent stop for those on road trips or needing a base for local exploration.

Staff & Service
The staff at the hotel consistently receives high praise for being friendly, courteous, helpful, and professional. Many guests highlight the warm reception and quick check-in process, noting that staff members are accommodating and efficient. Specific mentions include staff assisting with early check-ins, providing local directions, and promptly addressing guest needs. The overall sentiment is that the staff genuinely cares about the guest experience, contributing significantly to a positive stay. While the vast majority of feedback is positive, a few isolated reviews mentioned some negative interactions or longer wait times during check-in due to computer issues.

Additional Information
The hotel maintains a pet-friendly policy, with guests appreciating the designated pet area for their furry companions. For longer stays, guests should be aware that daily housekeeping service is not standard, with rooms typically cleaned on a weekly basis, and fresh towels needing to be requested. Some guests reported issues with reservation discrepancies or payment processing, which occasionally led to frustration upon arrival, though staff generally worked to resolve these. The hotel is often described as a newer property, contributing to its overall clean and well-maintained appearance.