Candlewood Suites Mishawaka North by IHG

The hotel offers a memorable stay, distinguished by its spacious rooms equipped with kitchenettes, making it an excellent choice for extended stay guests and families seeking a home-away-from-home experience. Guests consistently praise the friendly staff, convenient location, and generally quiet atmosphere, which contribute to a comfortable and valuable stay. It is also a popular option for business travelers and those attending Notre Dame events due to its accessibility and amenities. To enhance your visit, it is advisable to confirm your bed type directly with the hotel if you have a specific preference, and while the staff is highly accommodating, being aware of potential minor maintenance issues can help manage expectations.

Facilities & Amenities
The in-room kitchenettes, featuring a full-size fridge, dishwasher, microwave, and stove top, are a significant draw, offering guests the convenience and flexibility to prepare their own meals. However, some guests have noted issues with insufficient or dirty dishes and silverware, or occasionally non-functional appliances. Free Wi-Fi is provided and generally performs well, allowing guests to stay connected. A convenient laundry room is available on-site, which is particularly appreciated by those on longer stays. A fitness center is also accessible for guest use. While the lobby and common areas are generally well-maintained, some guests have observed worn carpets and broken luggage carts. Additionally, some side entrances have been seen propped open, and the elevator has been reported as slow or having expired inspection licenses.

Cleanliness & Room Comfort
Room cleanliness receives mixed feedback; while many guests describe their accommodations as spotless and well-maintained, a notable number report significant issues including blood-stained sheets, dirty towels, the presence of cockroaches or ants, and visible mold on walls, ceilings, and around bathroom fixtures, sometimes accompanied by a persistent mildew smell. Rooms are widely regarded as spacious and comfortable, with many appreciating the generously sized bathrooms. Beds are often praised for being comfortable, though some guests found mattresses lumpy or were disappointed by not receiving their reserved king bed. Noise levels are typically low, contributing to a quiet stay, but some experiences include disturbances from loud guests, barking dogs, and disruptive refrigerator noise. In-room amenities like TVs sometimes have functionality issues, and the lack of USB ports is a common complaint. Some recliners are reported as broken, and smoke detectors with bright, blinking lights above beds have occasionally disturbed sleep.

Dining & Food Quality
The hotel generally does not offer a full breakfast, which is a point of contention for some guests who prefer a more substantial start to their day. Instead, guests typically find very limited options such as complimentary coffee, instant oatmeal, and fruit like bananas and apples. While these basic provisions are available, they do not satisfy those expecting a traditional hotel breakfast. Some reviews mention the availability of microwaveable items for purchase, providing a quick, albeit paid, alternative. For more substantial dining, guests note that a restaurant is conveniently located at a neighboring hotel within the same parking lot, offering an alternative for meals. The presence of kitchenettes in rooms is frequently highlighted as a key feature for guests who prefer to prepare their own meals, effectively mitigating the limited on-site dining options and providing a cost-saving benefit for longer stays.

Location & Accessibility
The hotel boasts a highly convenient location, situated near various restaurants, stores, and clinics, making it exceptionally easy for guests to access necessities and dining options without extensive travel. Its close proximity to Notre Dame makes it a particularly popular choice for those attending university events, with some guests appreciating the availability of a shuttle service to the stadium, enhancing their event experience. Despite being centrally located, the property is often described as quiet and off the beaten track, providing a peaceful environment away from typical road noise, which contributes to a restful stay. Free parking is readily available and ample, adding significant convenience for guests traveling by car, and the parking lot is generally considered safe and secure, alleviating concerns about vehicle safety.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, welcoming, and helpful. Many guests highlight their positive interactions, noting that staff members go above and beyond to assist with requests and ensure a comfortable stay. The check-in process is generally described as smooth and quick, with staff often having keys ready upon arrival. However, some guests experienced issues with booking discrepancies, such as not receiving their reserved bed type, or calls for early check-out. Housekeeping service receives mixed feedback; while some guests commend the cleanliness maintained by staff, others report a lack of room servicing during their stay, requiring them to request fresh towels and supplies from the front desk. The hotel is noted for its pet-friendly service, accommodating guests traveling with animals.

Additional Information
The hotel is frequently chosen for extended stays, with its kitchenettes and laundry facilities catering well to longer-term guests. Some guests have reported significant maintenance issues impacting their stay, including broken recliners, leaky toilets, non-working TVs, and general signs of a run-down appearance, such as chipped paint and stained ceilings. There have been recurring complaints about booking discrepancies, particularly regarding king bed availability when reservations are made through third-party sites, sometimes leading to guests being assigned smaller beds. The exterior grounds are occasionally noted as needing attention, with overgrown grass and weeds. A pet-friendly policy is in place, though some guests mention challenges finding suitable outdoor areas for pets. Guests have reported issues with unexpected charges or difficulties obtaining refunds for errors, requiring follow-up.