Hotel Carolina A Days Inn by Wyndham

This hotel offers a budget-friendly option for travelers seeking an affordable stay with a convenient location near local attractions and the beach. Its signature feature is its value proposition, making it a suitable choice for families and sightseers who prioritize cost-effectiveness and accessibility over luxury. Guests often highlight the hotel's central position, allowing easy access to dining and entertainment. While the property shows its age, many find it provides the basic necessities for a comfortable stay. To make the most of your visit, be prepared for a "grab-and-go" style breakfast and consider bringing your own towels if you prefer more frequent changes, as room cleaning services are limited for shorter stays.

Facilities & Amenities
The hotel features a swimming pool, which receives mixed feedback; some guests find it pleasant and clean, while others report it being closed, dirty, or having issues like algae. A significant recurring concern is the elevator, which is frequently noted as being out of service, shaky, or having an unpleasant odor, often forcing guests to use the stairs. For convenience, a laundry facility is available, which many guests find beneficial. While Wi-Fi is offered, its reliability can vary, with some guests experiencing fast connections and others reporting issues. In-room amenities often include a mini-fridge and microwave, though some guests note these can be dated or have minor issues.

Cleanliness & Room Comfort
Room cleanliness receives varied feedback; some guests describe their rooms as clean and comfortable, while many others report significant issues. Common complaints include a pervasive musty or moldy smell, often accompanied by wet carpets. Many rooms are equipped with a dehumidifier to combat the humidity, though guests frequently have to empty it themselves. The beds are described as either comfortable or uncomfortably hard, with some noting metal frames that protrude. Other concerns include stained carpets, dirty walls, rust in the bathroom (especially around the tub and fixtures), and issues with door locks or entry. Noise from the air conditioning unit is also a frequent comment.

Dining & Food Quality
The hotel's advertised breakfast consistently receives negative feedback from guests. It is widely described as a "grab-and-go" offering, often consisting of minimal items such as coffee, water, fruit (oranges, bananas), and pre-packaged items like granola bars or powdered donuts. Many guests feel the breakfast is misleadingly advertised and does not meet expectations for a substantial meal, prompting them to seek dining options elsewhere. Some reviews mention the presence of a coffee maker in the room or a Keurig in the lobby for self-service coffee.

Location & Accessibility
The hotel's central location is a significant highlight for many guests, positioning it conveniently close to various attractions, dining establishments, and the beach. Guests appreciate being within walking distance of restaurants, shops, and a mini-golf course located directly in front of the property. The proximity to the beach, often just a short drive away, is also a major draw. The hotel offers plenty of free parking, which is a valued amenity for those traveling by car. Its accessibility to key areas makes it a practical base for exploring the island.

Staff & Service
Guest feedback on staff and service is notably mixed. Many guests praise the friendly staff, highlighting their helpfulness, attentiveness, and great customer service during check-in and throughout their stay. Specific individuals are often commended for going above and beyond to assist guests. However, a significant number of reviews describe staff as rude, unprofessional, harsh, or condescending, particularly regarding issues like room conditions or deposit inquiries. The check-in process can sometimes be slow, and guests frequently mention a policy of limited room cleaning and towel changes for shorter stays.

Additional Information
A prominent point of concern for many guests is the $100 incidental deposit required at check-in, which is immediately charged to the card and can take several business days (typically 3-10) to be refunded. This policy often leads to frustration, as guests feel it is not clearly communicated upfront. The hotel has a policy of no room cleaning for stays shorter than three nights, with guests needing to request fresh towels by placing used ones outside their door. Some guests also note issues with early check-in fees and challenges related to the hotel's pet policy for emotional support animals.