Commanding a position of pride on the banks of the Melaka River, a short stroll from the heart of old Melaka, the 66-room, 5-star Casa del Rio, a luxury boutique hotel, features meeting facilities, a fitness gym with workout room, a spa, a rooftop infinity pool, water-front dining, free self-parking, and free Wi-Fi. Bright and cheerful with a pleasing earth-tone decor, guest rooms and luxury suites provide all the amenities required for an enjoyable and memorable stay including premium bedding, luxury linens and en suite bathrooms with complimentary designer toiletries. Casa del Rio features a 24-hour multi-lingual reception desk, a concierge service, tour desk and secure luggage storage. Offering river views, dining and drink options include the River Grill, the River Cafe, Bar Rio, and Bar Sol. Room service is available 24-hours. It’s a two-minute walk from the property to famous Jonker Street with shops, cafes, and nightly entertainment.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Opulent guest room and suite amenities include contemporary furniture with a work desk, a flat-screen television with satellite channels, iPod dock, DVD player, coffee and tea making facilities, mini fridge, and en suite bathrooms with complimentary toiletries. Upgrade to a suite for a fully equipped kitchenette, lounge area with sofa bed and a balcony with a river view.
Guests note Casa del Rio Melaka is is well maintained, spotlessly clean with everything tidy and in good repair. The guest accommodation feature premium bedding, luxury linens, and a pillow menu to ensure a fine night's sleep. Guests note that they had a enjoyable and memorable stay and will return.
With stellar spa services, a first-class gym, multiple restaurants and bars, and elegant amenities, Casa del Rio Melaka totally lives up to its fine reputation. The rooms are spotlessly clean and comfortable. Guests comment that they will highly recommend the venue to family, friends and business associates.
Several guests comment that the registration process was slow, noting additional personnel on the desk during busy times would alleviate the problem. Hotel guests comment that the service staff is attentive, accommodating and helpful, however staff seems overworked and distracted, forgetting items in the dining room and delays in guest request responses.
Guests comment that the breakfast buffet could be better, noting a lack of variety and excessively salty food. Guests comment that a wider selection of fresh fruits would be appreciated, noting they felt the breakfast was overpriced for the quality of food options offered.
Several guests advise that while they had an overall positive experience, the hotel was overpriced. Guests noted they felt that some areas of service could be improved and were dismayed that the pool was cleaned while guest were using the facility, noting that the pool should have been shut down during the night hours for service rather than interrupt times when guests wished to sunbathe and swim.
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