Hotel CasaBlanca

This hotel is highly regarded for its exceptional staff and a unique offering of complimentary evening soup and broths, which guests consistently find delicious and a thoughtful touch. Its central location is a significant draw, placing visitors within easy walking distance of major attractions and dining options. The hotel is particularly well-suited for sightseers and families due to its convenient access to the city's highlights and comfortable accommodations. Couples also find it appealing for a relaxing getaway. To enhance your stay, consider requesting a room away from the kitchen area to minimize early morning noise, and be aware of the parking options available.

Facilities & Amenities
Guests frequently praise the hotel's swimming pool, noting it is often climatized or heated, clean, and features a jacuzzi, providing a pleasant space for relaxation. While some guests wished the pool and game room remained open later than 6 PM, the facilities are generally well-maintained. The game room, however, could benefit from better lighting and maintenance of equipment like the ping pong table. A sauna is also available for guest use. The hotel provides free Wi-Fi, which is generally reported to have a strong signal, though some guests experienced weak connectivity in their rooms.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its impeccable cleanliness throughout all areas, from the rooms to common spaces. Most rooms are described as comfortable, well-organized, and functional, with many having been renovated to a modern standard. Guests appreciate the comfortable beds and good quality linens, ensuring a restful sleep. However, some reviews mention small room sizes, tight bathrooms, or old mattresses, and a few rooms have internal steps or slippery bathroom floors that could pose a risk. Noise can be an issue, with some guests reporting early morning kitchen noise or neighbor noise due to poor acoustics. Air conditioning or effective fans are present, and showers are generally good, though some experienced delays in getting hot water.

Dining & Food Quality
The breakfast at the hotel is consistently highlighted as excellent, varied, and complete, featuring fresh items, quality coffee, and often including local specialties like tapioca and homemade breads and cakes. Many guests consider it a significant highlight of their stay. A standout feature is the complimentary evening soup and broths served nightly, which are widely praised for being delicious and a thoughtful gesture. While the hotel does not offer full dinner service, this evening offering is a delightful and much-appreciated alternative. Some guests noted a lack of staff at the pool bar at times, impacting service for drinks and snacks.

Location & Accessibility
The hotel boasts an excellent central location, allowing guests to easily walk to the main square, various shopping areas, restaurants, and local events. Its proximity to the city's core means that a car is often unnecessary for exploring the immediate surroundings. The bus station is also within reasonable walking distance. Parking is available on-site, though it can be limited, especially during peak times. An alternative parking lot is provided across the street, but some guests noted it lacks proper lighting and is unpaved, which can be challenging for wheelchair accessibility.

Staff & Service
The staff at this hotel consistently receives overwhelming praise for their attentiveness, helpfulness, and friendly demeanor. Guests frequently describe the team as exceptional, courteous, and professional, contributing significantly to a welcoming atmosphere. The check-in process is generally smooth and efficient. Housekeeping is highly commended for its thoroughness and daily towel changes. While the vast majority of feedback on service is positive, a few isolated instances of less cordial interactions with specific receptionists were mentioned.

Additional Information
The hotel is noted for its family-friendly atmosphere, making it a suitable choice for guests traveling with children. Special events, such as New Year's Eve dinners with live music, are organized and receive positive feedback for their quality and entertainment. For guests with specific needs, it's worth noting that while some rooms are adapted, there have been comments regarding wheelchair accessibility in the parking area and the presence of internal steps in some rooms. The hotel also offers a rewards program for returning guests, which is appreciated.