Castilla Termal Olmedo

This hotel offers a serene escape, with its signature thermal spa and beautiful setting within a historic convent providing a unique atmosphere for relaxation and rejuvenation. Guests consistently highlight the exceptional cleanliness, comfortable accommodations, and the attentive service provided by the staff. It is an ideal destination for couples seeking a tranquil getaway and individuals looking to disconnect from daily stress. While the hotel is well-suited for families, some guests advise checking the specific children's hours for the thermal pool to ensure a peaceful experience for all. To maximize your stay, consider booking spa treatments in advance, especially during peak times, and be mindful of room temperature controls upon arrival.

Facilities & Amenities
The hotel's thermal pool is a major draw, praised for its spaciousness, cleanliness, and variety of jets, including a popular outdoor thermal pool section. Many guests enjoy the comprehensive spa circuit and professional massages, noting the provided robes, slippers, and towels for convenience. However, a recurring point of feedback is that access to the sauna and Turkish bath often incurs an additional charge, which some guests find surprising given the overall cost. The common areas are described as pleasant and inviting, contributing to the hotel's relaxing ambiance. While an outdoor swimming pool is available seasonally, some guests noted issues with flies or unpleasant smells in its vicinity.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness throughout, from the common areas to the individual rooms. The rooms are frequently described as spacious and well-maintained, featuring comfortable beds that ensure a restful night's sleep. While generally quiet, some guests experienced noise from the heating system or external events like weddings. A common concern is the difficulty in regulating room temperature, with some finding rooms excessively warm even with air conditioning. Bathrooms are noted for their cleanliness and size, though some guests mentioned slippery bathtubs lacking grab bars, or a preference for a dedicated shower. In-room amenities like a pillow menu and coffee/tea facilities are appreciated.

Dining & Food Quality
The breakfast buffet receives overwhelming praise, consistently described as spectacular, varied, and of high quality, offering a wide array of options to suit all tastes. Guests particularly enjoy the abundance of fresh produce and the availability of hot dishes upon request. Feedback on the main restaurant and gastrobar is more mixed; while some dishes are highlighted as delicious and well-prepared, others found the portions small for the price, or the menu lacking variety. Specific mentions include well-regarded lamb chops and cheesecake, though some experiences with ham quality or cold dishes were less positive. Service in the dining areas is generally attentive, though occasional reports of slow service or disengaged staff exist.

Location & Accessibility
The hotel is situated in a tranquil setting, offering a peaceful retreat ideal for relaxation and disconnection. Its easy access from a main road and the availability of ample free outdoor parking are significant conveniences for guests arriving by car. While the town of Olmedo itself is described as quiet and not a major sightseeing destination, some guests appreciate its charm and proximity to local attractions like the Mudéjar park. The hotel's location also benefits from a nearby bus stop, providing convenient public transport links for those without a vehicle.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, professionalism, and attentiveness across all departments. Guests frequently highlight the helpfulness of the reception staff, who are noted for their quick check-in process and willingness to accommodate requests. The wellness and spa team are particularly commended for their expertise and the quality of their treatments, contributing significantly to the relaxing experience. While the majority of interactions are positive, a few guests reported isolated instances of miscommunication or perceived rudeness, particularly concerning specific policies or unexpected issues. Overall, the staff's dedication to providing excellent service is a recurring theme.

Additional Information
Guests should be aware that while thermal pool access is often included, certain spa facilities, such as the sauna and Turkish bath, typically incur an additional charge, which some visitors find unexpected. The hotel's popularity for events means that wedding celebrations can occasionally lead to noise disturbances for guests staying in rooms located directly above event spaces, potentially impacting the desired tranquility. Some guests have also noted a strong chlorine smell within the thermal facilities. Furthermore, while massages are highly rated, a few guests felt the actual massage duration was shorter than advertised due to preparation time.