Hotel Castle Kona Bali Kai, Kailua-Kona, USA - www.trivago.com

Hotel Castle Kona Bali Kai (Kailua-Kona, USA)

Hotel Castle Kona Bali Kai (Kailua-Kona, USA)

About Castle Kona Bali Kai

Located on the Kona oceanfront, about three miles from the town center, Castle Kona Bali Kai is a family-friendly, condo resort complex with direct access to the beach. All suites and studios in this complex have open-plan living areas with fully-equipped kitchenettes and private balconies. Cable TV and free Wi-Fi are provided, along with hairdryers. The resort features an outdoor pool and sun terrace with loungers. Tour bookings are available from the front desk, and there are convenience shops and a water sports outlet onsite. As well as self-catering facilities in the apartment, there's a picnic area with BBQ grills and there are numerous beachfront eateries within walking distance of the resort. Both Kahaluu Beach Park and the Keauhou Shopping Center are both within 3 miles of Castle Kona Bali Kai, while Kailua Kona Wharf is a 5-minute drive to the north.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

76-6246 Alii Drive, 96740, Kailua-Kona, USA

Rating overview

  • Location
    Good  7.6 / 10
  • Rooms
    Fair  7.0 / 10
  • Service
    Fair  7.0 / 10

Positive Reviews

positive:

Gorgeous oceanfront setting.

If you dream of waking up to rolling waves each morning and you want to spend your evenings watching for turtles on the sand, then you'll love the locaton of Castle Kona Bali Kai. Just 5 minutes outside the town by car, this resort gives you direct access to the wild, windswept beach.

positive:

Handy kitchen facilities.

Guests like the flexibility and family-friendly nature of this resort, and if you want that home-from-home experience, so will you. The full kitchen facilities and spacious living areas mean that it's easy to accommodate groups or families, and the balcony creates extra space and light.

positive:

Easy onsite parking.

Having a car is handy for getting into central Kailua-Kona, and luckily, there's free onsite at this resort. You can park up near your room, making it convenient to pop in and out to drive around the local area. There's also designated disabled parking, helping to make this resort very accessible.


Negative Reviews

negative:

Non-existent or ineffective air con.

The air conditioning at this hotel isn't the best, and according to guests, some units don't have any air con at all. Other guests who have had it complain about it being very noisy and not great at cooling the room. There are ceiling fans, but they don't cool the room down as much as you might like.

negative:

The cleaning is sporadic.

Housekeeping comes round only every few days, and guests have found little provision for things like clean towels between formal cleaning days. This might not be such an issue in a condo-style complex were it not for the fact that the hotel imposes a cleaning fee on top of the room rate.

negative:

The service is sometimes abrupt.

Guests have complained that the customer service at this hotel isn't always the best. Generally, you're left to your own devices, which is fine most of the time, but if you have a problem or a question, some guests have said that the staff is not all that helpful.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Elevator
  3. Parking
  4. Hotel bar
Room facilities
  1. Balcony (upon inquiry)
  2. Dishwasher
  3. Shower
  4. Ironing board
Sports facilities
  1. Golf course
  2. Horse riding
  3. Surfing
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

76-6246 Alii Drive , 96740 , Kailua-Kona , USA
Telephone: +1(808)3299381 | Fax: +1(808)3266056 | 

Cleanliness policies

  • New safety protocols
  • Room service

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