Hotel Central

The hotel offers a unique journey into the past, serving as a historic landmark and one of the region's first skyscrapers, preserving its original architecture and vintage charm. This distinctive feature makes it an ideal choice for history enthusiasts and travelers seeking an authentic, old-world experience. Guests consistently highlight its central location, providing easy access to key city attractions, and commend the attentive and friendly staff who contribute significantly to a welcoming atmosphere. The breakfast is frequently praised for its quality and regional variety, offering a delightful start to the day. While the hotel provides good value for money, guests should manage expectations regarding modern amenities due to its historic nature. For those exploring the city, especially sightseers and business travelers, its prime location is a major advantage. It is advisable to be mindful of the surrounding area when venturing out at night.

Facilities & Amenities
The hotel's facilities reflect its historic character, offering a blend of vintage charm and practical amenities. A notable feature is the manual elevator, which requires an operator for use, often leading to waiting times for guests. While adding to the hotel's unique ambiance, this can be an inconvenience for those in a hurry. Most guests report significant issues with Wi-Fi connectivity, noting that the signal often does not reach the rooms, necessitating use in common areas. Many guests express disappointment regarding the absence of a minibar in the rooms, with some mentioning an additional daily charge for this service. On-site, guests can find a restaurant and a cafe, providing convenient dining options. However, some guests noted that drinking water is not freely available outside of breakfast hours and must be purchased. Additionally, a common complaint is the limited number of power outlets available in the rooms, which can be inconvenient for charging multiple devices.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, despite the hotel's age. However, the room condition often reflects its historic nature, with many describing them as simple, rustic, and in need of modernization or maintenance. Some isolated reports mention issues like dampness or the occasional presence of pests. Feedback on bed comfort is mixed; while some find the beds acceptable, a significant number of guests complain about hard mattresses, old pillows, and small sheets, suggesting bringing personal pillows for a better night's sleep. The air conditioning units are typically old, noisy window models that are often ineffective at cooling the room adequately. Noise levels from the street are a frequent concern, especially at night, due to the central location and older windows. Bathrooms are described as old, with some guests reporting slippery floors, shower head issues, and a potential electric shock risk from the shower, alongside a lack of hot water in some instances.

Dining & Food Quality
The hotel's dining options receive considerable praise from guests. The breakfast, which is included with the stay, is consistently highlighted for its variety and inclusion of regional culinary options, providing a delicious start to the day. While most guests are satisfied, some note that the food replenishment can be slow, or that the breakfast hours are somewhat restrictive, particularly for those with early commitments. The on-site restaurant is a popular choice, offering a menu of regional dishes that are frequently described as tasty and delicious, with many appreciating the authentic flavors and reasonable pricing. Additionally, the hotel features a cafe that serves good quality coffee and snacks, adding another convenient option for guests. The overall consensus is that the hotel provides a satisfying and authentic food experience, reflecting the local culture.

Location & Accessibility
The hotel's central location is consistently cited as one of its strongest advantages, placing guests within easy reach of numerous attractions and essential services. It is conveniently situated near shopping centers, a variety of restaurants, and public transportation options, making it ideal for exploring the city. Guests appreciate its proximity to the American Consulate and local landmarks like Marco Zero, as well as areas for Carnival activities. While the location is highly convenient during the day, some guests express concerns about safety at night, noting that the surrounding streets can become deserted and less secure, recommending the use of taxis or ride-sharing services for evening outings. Parking at the hotel is limited, with only a few spaces available, and guests often report that these are frequently occupied. Alternative paid parking facilities are available nearby for those traveling with vehicles.

Staff & Service
The hotel staff consistently receives high praise for their attentiveness, friendliness, and helpfulnes, significantly contributing to a positive guest experience. Many reviews highlight the solicitous nature of the team, from the receptionists to the restaurant and elevator operators, who are noted for their polite and accommodating demeanor. The check-in process can sometimes experience delays, as reported by some guests, but overall, the staff's willingness to assist and provide information is a recurring theme. A unique aspect of the service is the operation of the historic elevator, which requires a dedicated staff member, occasionally leading to waiting times for guests. While housekeeping is generally found to be efficient and maintains clean rooms, some guests have noted strict policies regarding visitors not being allowed in rooms. Additionally, the hotel's main entrance is secured at night, requiring guests to ring a bell for entry, which some find inconvenient.

Additional Information
The hotel stands out as a historic landmark, with its architecture and original furnishings meticulously preserved, offering guests a unique opportunity to experience a piece of the city's past. This commitment to historic preservation is a defining characteristic. Guests should be aware that drinking water is not provided in rooms and is only available for purchase outside of breakfast hours. A frequent point of feedback is the absence of a minibar in the rooms, with an additional daily charge often applied for this amenity. The hotel is also known for hosting cultural events and features a piano bar, adding to its distinctive atmosphere. While its vintage charm is appreciated, many reviews suggest that the hotel is in need of urgent maintenance and modernization in certain areas to enhance overall comfort. Persistent issues with Wi-Fi signal not reaching rooms mean guests often rely on common areas for internet access.