Hotel Chalet Al Foss

The hotel offers a truly unique and magical experience, particularly noted for its breathtaking mountain views and a signature infinity pool that serves as a central hub for relaxation and entertainment. It is widely praised for its romantic atmosphere and the array of unique experiences available, such as breakfast with alpacas or floating in the pool. This destination is ideal for couples seeking a luxurious and intimate getaway, including those celebrating honeymoons, engagements, or wedding renewals. It also appeals to sightseers and social media enthusiasts due to its highly photogenic settings and curated adventures. Guests consistently highlight the exceptional attention to detail throughout the property. To make the most of your stay, it is highly recommended to book desired experiences well in advance due to their popularity, and consider requesting a room on a higher floor for enhanced scenic vistas.

Facilities & Amenities
Guests are consistently impressed by the hotel's extensive and well-maintained facilities. The infinity pool and numerous heated outdoor pools and hot tubs are standout features, often accompanied by lively DJ sessions and saxophone performances, creating a vibrant atmosphere. The spa area offers opportunities for relaxation, including a sauna, steam room, and massage services, though some guests noted the spa closes relatively early in the evening. While a fitness center is available, some reviews describe it as small or basic, while others mention new gym facilities. The hotel also features unique amenities like an alpaca farm, offering special interactive experiences. The overall design is described as modern, chic, and sophisticated, with a strong emphasis on aesthetic appeal.

Cleanliness & Room Comfort
The hotel generally receives high praise for its impeccable cleanliness throughout the property and in the guest rooms. Rooms are often described as spacious, beautifully designed, and featuring a warm wooden style, with some suites offering a private jacuzzi or balcony. However, feedback on room comfort is mixed; while some guests found the beds comfortable, others reported hard pillows and an uncomfortable mattress. A significant concern for some guests is noise levels, stemming from the hotel's location on a busy road with constant traffic noise, as well as loud music from DJ sessions and machinery from the spa below, compounded by what some perceive as thin walls. Additionally, some rooms can be hot due to a lack of individual air conditioning control. Older rooms were occasionally noted as dated with worn furnishings.

Dining & Food Quality
The hotel offers a diverse culinary experience across its three restaurants, with breakfast receiving widespread acclaim for its excellent variety, high-quality products, and freshly prepared a la carte options. Many guests highlight the delicious and sublime food quality, with some even likening it to Michelin-star dining, particularly praising the contemporary and gourmet options. However, feedback on dining is not universally positive; some guests expressed disappointment with small portion sizes, overpriced dishes, and specific items like eggs Benedict or burgers being poorly prepared or lacking flavor. A few reviews also mentioned issues with food being served cold or pastries appearing frozen. Despite these criticisms, the restaurant staff are consistently commended for their professionalism and attentiveness, enhancing the overall dining atmosphere.

Location & Accessibility
The hotel boasts a breathtaking location nestled in the Alps, offering stunning mountain views that many guests describe as a paradise. Its setting provides a serene backdrop for relaxation and photography. However, a notable point of contention is its proximity to a busy state road, leading to frequent traffic noise from buses, trucks, and cars, which some guests found disruptive to the peace and quiet. While the hotel is somewhat isolated, making it hard to reach by public transport, it does offer a convenient minivan service to the nearest train station. Parking is available and generally convenient, with options for both outdoor and indoor spaces, and some guests appreciated the availability of e-car charging.

Staff & Service
The hotel's staff consistently receives overwhelming praise for being exceptional, super helpful, friendly, and attentive. Guests frequently highlight their professionalism and willingness to go above and beyond, often treating visitors like family. The check-in process is noted as smooth, often accompanied by a welcoming glass of champagne, and luggage assistance is readily available. Many guests appreciated the room upgrades and the staff's ability to organize special occasions like wedding renewals or surprise proposals with impeccable detail. Housekeeping is commended for its thoroughness, including twice-daily service and thoughtful touches like chocolates. While the vast majority of feedback is positive, a few isolated comments mentioned issues with communication, perceived rudeness from some reception staff, or accusations regarding missing items.

Additional Information
A key highlight of the hotel is its array of unique experiences, which are a significant draw for guests. These include popular options like breakfast with alpacas, floating breakfast in the pool, and sunset aperitifs in hot tubs with firepits. The hotel maintains a dog-friendly policy, allowing guests to bring their pets. The overall atmosphere is highly social and Instagrammable, with many guests enjoying the vibrant DJ sessions and opportunities for photos. However, this social focus means that some guests found the constant photo-taking by others intrusive, leading to a perceived lack of privacy. It's also noted that the spa closes at 7 PM, and rooms lack individual temperature control, which can lead to them being uncomfortably warm.