Chalet Caminetto

This hotel offers a quintessential mountain retreat, with its cozy chalet atmosphere centered around a welcoming fireplace and unparalleled direct access to ski slopes. Guests consistently highlight the exceptional friendliness and professionalism of the staff, the overall cleanliness of the premises, and the delicious and abundant dining options. It is an ideal destination for skiers seeking convenience, families looking for a comfortable and accommodating stay, and couples desiring a relaxing getaway. To enhance your experience, consider requesting a room away from the main road if you are sensitive to noise, and be aware that Wi-Fi connectivity can be inconsistent in certain areas of the hotel. Many guests also recommend opting for the half-board option to fully enjoy the culinary offerings.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance a mountain holiday. A standout feature is the well-equipped ski room, offering modern amenities for drying ski boots, ensuring a pleasant start to each day on the slopes. Guests frequently gather around the inviting fireplace in the lobby, which contributes to the warm and homely atmosphere. The wellness area, though described as small, is highly functional and appreciated, featuring a swimming pool, sauna, Turkish bath, and hydromassage, complemented by a dedicated relaxation area with herbal tea. While Wi-Fi is available, several guests reported it to be slow or unreliable in various parts of the hotel. The hotel also offers outdoor parking, with covered parking available for an additional fee. Some guests noted the presence of only one elevator, which can occasionally lead to minor delays.

Cleanliness & Room Comfort
Guests generally commend the hotel's commitment to cleanliness, describing rooms as well-maintained and spotless. The rooms are often noted for their spaciousness and comfortable ambiance, with some featuring a balcony that offers scenic views. Feedback regarding bed comfort is somewhat mixed; while many guests found the mattresses comfortable and conducive to a good night's sleep, a notable number reported squeaky beds or the use of two single mattresses joined together for double beds, which impacted their rest. Some rooms may experience noise from the street or corridor. Amenities such as a hairdryer are provided, though some guests mentioned the absence of shampoo, with only soap available. Overall, the rooms are considered warm and well-appointed, contributing to a pleasant stay.

Dining & Food Quality
The hotel's dining experience receives considerable praise, particularly the breakfast buffet, which is consistently described as abundant, varied, and of excellent quality, featuring both sweet and savory options, including local products and lactose-free milk. Dinner is also generally well-regarded, offering a good selection of courses with multiple choices for first and second dishes, along with a varied dessert selection. However, some guests found the antipasti buffet to be somewhat limited or lacking in variety. While the food quality is often highlighted as good, a few reviews suggested there could be more emphasis on traditional local specialties. The bar is noted for its good selection of grappas. Overall, the dining options are considered satisfying and plentiful, contributing positively to the guest experience.

Location & Accessibility
The hotel boasts an excellent location, particularly for winter sports enthusiasts, being just a few steps or approximately 100 meters from the ski slopes and ski lifts, allowing for convenient access without needing a car. This proximity also makes it ideal for those interested in hiking trails during other seasons. Outdoor parking is readily available, and guests have the option of utilizing covered parking for an additional charge. However, for exploring areas beyond the immediate vicinity, having a personal vehicle is highly recommended, as public transport options are limited and bus schedules can be inconvenient. The hotel is situated in a tranquil area, offering beautiful panoramic views of the surrounding mountains, enhancing the sense of a peaceful retreat.

Staff & Service
The staff consistently receives glowing reviews for their exceptional friendliness, professionalism, and attentiveness. Guests frequently highlight their willingness to go above and beyond to accommodate requests and provide helpful advice, contributing significantly to a welcoming and comfortable atmosphere. The check-in process is described as smooth and efficient, setting a positive tone for the stay. Staff members are praised for their polite and accommodating demeanor, making guests feel genuinely at home and well-cared for. Specific instances of helpfulness include assisting guests who were stranded due to snow and diligently ensuring snow removal from parking areas and access ramps. The overall consensus is that the dedicated and courteous service provided by the entire team is a major asset, enhancing the overall guest experience and fostering a desire to return.

Additional Information
The hotel cultivates a charming chalet atmosphere with its warm wooden interiors and a central fireplace, creating a truly inviting environment. A notable policy is the structured access to the wellness area, which operates on a booking system with hourly slots and a maximum number of guests, effectively preventing overcrowding and ensuring a more relaxing experience. Guests appreciate the hotel's commitment to sustainability, evidenced by the use of non-plastic toiletries in the rooms. However, some guests reported issues when attempting to obtain the Trentino Guest Card if payment had been processed the previous evening. While the hotel is generally quiet, some guests found the background commercial music in common areas to be unsuitable for the tranquil mountain setting. Additionally, a few guests noted that the toilets in some bathrooms were positioned unusually high.