Chapmanville inn

The hotel's friendly staff is a frequently praised aspect, often mentioned alongside concerns about the property's overall condition. Many guests appreciate the staff's kindness and willingness to assist, but this positive note is often overshadowed by significant issues with the hotel's upkeep and cleanliness. The location is sometimes described as difficult to find, and the overall experience is often marred by the property's dilapidated state. While some guests found the stay acceptable, the overwhelming sentiment points to a need for substantial improvements to meet basic expectations of comfort and hygiene. The hotel is generally considered to be in need of significant renovation.

Many guests reported issues with the hotel's amenities and facilities, particularly concerning the unreliable Wi-Fi. While some mentioned that the staff tried to assist with the Wi-Fi connection, the underlying problem of poor connectivity persisted. Several reviews mentioned non-functional amenities, such as televisions that did not work or refrigerators that were broken. Elevators were not mentioned, but a lack of hot water in the shower was a recurring issue, with some guests noting that only the vanity sink provided warmer water. These issues significantly detracted from the overall guest experience, highlighting a need for better maintenance and upkeep of the hotel's facilities.

Numerous reviews express significant concerns regarding the lack of cleanliness and the poor condition of the rooms. Guests frequently reported finding bugs, including roaches and bed bugs, in their rooms and bathrooms. Many mentioned stained linens, peeling wallpaper, and chipped walls, contributing to an overall impression of a rundown and unsanitary environment. Some guests described the rooms as "filthy" and "disgusting," noting issues such as gum encrusted in the floor and accumulated dust on the air conditioning units. The presence of mold and unpleasant smells further compounded these concerns, making it difficult for guests to feel comfortable or safe during their stay.

Dining and food quality were not frequently mentioned in the reviews. Therefore, there is not enough information to provide a summary about this aspect.

The hotel's location is described by some as difficult to find, particularly the rooms located in the back of the property. Guests reported having to navigate around a condemned building and up a dark driveway filled with trash to reach these rooms. The area surrounding the hotel was described as unsafe, with one review mentioning that police activity was common in the area. Parking was not described as cheap or expensive, but the parking lot was described as looking like a junkyard. These factors contributed to a negative first impression and a sense of unease for some guests.

Several reviews mention the property's dilapidated state, describing it as "run down" and in need of significant repairs. Guests reported seeing holes in the walls, peeling wallpaper, and other signs of disrepair throughout the hotel. Some reviewers felt the photos online were misleading, as they did not accurately reflect the current condition of the property. The overall impression was that the hotel was not well-maintained and that it required substantial investment to bring it up to acceptable standards. This contributed to a sense of disappointment and dissatisfaction among guests.

The unfriendly environment was a recurring theme, with some guests feeling unsafe due to the hotel's surroundings and the presence of suspicious activity. One review mentioned being pulled over by the police after leaving the hotel, who informed them that the property was known for drug activity. Another guest reported witnessing fights and screaming on the property. These experiences contributed to a sense of unease and made it difficult for guests to feel comfortable or secure during their stay.

Based on the reviews, the overall sentiment regarding value and satisfaction is overwhelmingly negative. Many guests felt that the hotel was not worth the money, given its poor condition, lack of cleanliness, and safety concerns. Some guests even requested refunds due to the unacceptable state of the rooms, but were denied. The negative experiences reported by multiple reviewers suggest that this property is best suited for travellers who are not concerned about cleanliness, safety, or comfort, or those who have extremely limited budgets and no other options.